Residential College | false |
Status | 已發表Published |
Benefit Segmentation of International Travelers to Macau, China. | |
Kim, W.; Park, Y.; Gazzoli, G.; Sheng, L. | |
2011-12-01 | |
Source Publication | Journal of Quality Assurance in Hospitality & Tourism |
ABS Journal Level | 1 |
ISSN | 1528-008X |
Pages | 28-57 |
Abstract | NA Abstract The purpose of this study is threefold: (1) to identify the underlying benefits sought by international visitors to Macau, China, which has emerged as a popular gambling destination in Asia; (2) to segment tourists visiting Macau by employing a cluster analysis based on the benefits sought; and (3) to examine any salient differences between the segment groups with regard to their behavioral characteristics, socio-economic characteristics, and demographic profiles. A convenience sample was used to collect data in the Macau International Airport, in the Macau Ferry Terminal, and at the border gate with Mainland China. A total 1,513 useful surveys were retained for data analysis. Cluster analysis discloses four distinct clusters: “convention and business seekers,” “family and vacation seekers,” “gambling and shopping seekers,” and “multi-purpose seekers.” Based on the results of our findings, several managerial implications are discussed. |
Keyword | Benefit Segmentation Cluster Analysis Macau Destination Management |
DOI | 10.1080/1528008X.2011.541813 |
URL | View the original |
Language | 英語English |
WOS ID | WOS:000212546000002 |
The Source to Article | PB_Publication |
Scopus ID | 2-s2.0-79551695600 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Social Sciences |
Corresponding Author | Kim, W. |
Recommended Citation GB/T 7714 | Kim, W.,Park, Y.,Gazzoli, G.,et al. Benefit Segmentation of International Travelers to Macau, China.[J]. Journal of Quality Assurance in Hospitality & Tourism, 2011, 28-57. |
APA | Kim, W.., Park, Y.., Gazzoli, G.., & Sheng, L. (2011). Benefit Segmentation of International Travelers to Macau, China.. Journal of Quality Assurance in Hospitality & Tourism, 28-57. |
MLA | Kim, W.,et al."Benefit Segmentation of International Travelers to Macau, China.".Journal of Quality Assurance in Hospitality & Tourism (2011):28-57. |
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