In 2020, the sudden outburst of COVID-19 changed teaching and learning drastically. Teachers and students worldwide had to adapt to hybrid teaching and learning within an extremely short period of time. This study focuses on how the sudden and involuntary changes in pedagogies brought about by the onset of COVID-19 impacted students’ class engagement in a general education (GE) course delivered online. The study also examines how features such as chatrooms and share-screen in the selected video-conferencing tool enhanced the hybrid mode of teaching and learning in the GE course in question. This study is one of the few studies with a focus on teaching and learning at the tertiary level in the context of creativity during COVID-19, and it aims to demonstrate how technology has facilitated and enhanced online student engagement in the said context.