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Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty
Ho, Grace K.S.1; Lam, Carmen2; Law, Rob3
2022-05-12
Source PublicationJournal of Hospitality and Tourism Insights
ISSN2514-9792
Volume6Issue:2Pages:835-852
Abstract

Purpose: The purpose of this study is to develop a holistic resilience framework and its contributing factors for organizations in the hospitality and tourism industry for coping with uncertain environments, such as those brought about by the COVID-19 pandemic. Design/methodology/approach: This conceptual paper is based on a broad review of the literature on organizational resilience and strategic leadership. A conceptual framework is developed and discussed. Findings: This study develops a holistic “strategic leadership-enhanced organizational resilience framework” that addresses the actions and mindsets required by hospitality and tourism organizations to attain organizational resilience and health. Research limitations/implications: This study fills the research gap in corporate resilience frameworks for hospitality and tourism. This study has practical implications for the industry by suggesting specific actions that companies can take to enhance their organizational health and resiliency under environmental uncertainty. Originality/value: Previous studies suggested only partial strategic resilience responses. This study constructs a holistic “strategic leadership-enhanced organizational resilience framework” in the hospitality and tourism context.

KeywordCovid-19 Environmental Uncertainty Hospitality And Tourism Industry Organizational Health Organizational Resilience Strategic Leadership
DOI10.1108/JHTI-09-2021-0242
URLView the original
Indexed ByESCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000792711500001
PublisherEMERALD GROUP PUBLISHING LTD, HOWARD HOUSE, WAGON LANE, BINGLEY BD16 1WA, W YORKSHIRE, ENGLAND
Scopus ID2-s2.0-85130101610
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Document TypeJournal article
CollectionFaculty of Business Administration
ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT
Corresponding AuthorHo, Grace K.S.
Affiliation1.Department of International Media and Entertainment Management, International College, I-Shou University, Kaohsiung, Taiwan
2.Crikx and Co. Limited, Hong Kong, China
3.Faculty of Business Administration, Asia-Pacific Academy of Economics and Management, University of Macau, Macau, China
Recommended Citation
GB/T 7714
Ho, Grace K.S.,Lam, Carmen,Law, Rob. Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty[J]. Journal of Hospitality and Tourism Insights, 2022, 6(2), 835-852.
APA Ho, Grace K.S.., Lam, Carmen., & Law, Rob (2022). Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty. Journal of Hospitality and Tourism Insights, 6(2), 835-852.
MLA Ho, Grace K.S.,et al."Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty".Journal of Hospitality and Tourism Insights 6.2(2022):835-852.
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