UM  > Faculty of Business Administration  > DEPARTMENT OF MANAGEMENT AND MARKETING
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Effects of Online Product Personalization on Price Sensitivity
Wang, Y.; Chen, X. Y.
2013-06-01
Source Publication42nd EMAC Annual Conference Proceedings
AbstractMore and more evidences show that personalization plays an important role in both B-C and C-C models. The increasing flexibility of production system, modularity, and delayed differentiation shorten the product life time, lower the cost, and make it possible to do personalization in many product types. This paper examines the effect of personalization on consumer price sensitivity and preferences of products. Based on flow theory in environmental psychology, we find that, personalization can provide a higher perceived benefit by meeting consumer’s expectation and provides enjoyment of purchasing process. Consumers have been found to be less sensitive to price when higher perceived benefits are perceived. Though we have to make a trade-off between users cost and gain and take into consideration the price partition of personalization, online product personalization may serve as one of the long-term business models for e-business.
KeywordPersonalization Price Sensitivity Perceived Enjoyment
URLView the original
Language英語English
The Source to ArticlePB_Publication
PUB ID16260
Document TypeConference paper
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Recommended Citation
GB/T 7714
Wang, Y.,Chen, X. Y.. Effects of Online Product Personalization on Price Sensitivity[C], 2013.
APA Wang, Y.., & Chen, X. Y. (2013). Effects of Online Product Personalization on Price Sensitivity. 42nd EMAC Annual Conference Proceedings.
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