| Residential College | false |
| Status | 已發表Published |
| Handling uncivil customers and working with uncivil coworkers: A study of employees' incivility toward customers. | |
Zhu, J. N. Y.; Shao, M. Q.; Lam LW(林朗為)
| |
| 2022-06 | |
| Conference Name | Asia Academy of Management Meeting |
| Source Publication | Asia Academy of Management Meeting
 |
| Conference Date | 2022-6 |
| Conference Place | Lanzhou, China |
| Document Type | Conference paper |
| Collection | DEPARTMENT OF MANAGEMENT AND MARKETING Faculty of Business Administration |
| Affiliation | 1.University of Fuzhou, China 2.University of Macau 3.University of Macau |
| Recommended Citation GB/T 7714 | Zhu, J. N. Y.,Shao, M. Q.,Lam LW. Handling uncivil customers and working with uncivil coworkers: A study of employees' incivility toward customers.[C], 2022. |
| APA | Zhu, J. N. Y.., Shao, M. Q.., & Lam LW (2022). Handling uncivil customers and working with uncivil coworkers: A study of employees' incivility toward customers.. Asia Academy of Management Meeting. |
| Files in This Item: | There are no files associated with this item. | |||||
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