Residential College | false |
Status | 已發表Published |
Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX) | |
Long W. Lam1; Angela J. Xu2; Raymond Loi1 | |
2018-01 | |
Source Publication | Journal of Personnel Psychology |
ABS Journal Level | 2 |
ISSN | 1866-5888 |
Volume | 17Issue:1Pages:42-52 |
Abstract | Guided by work engagement theory and self-control theory, this study hypothesizes that among high leader-member exchange (LMX) employees, emotional job demands are positively related to emotional engagement and negatively related to subsequent intention to quit, whereas among low-LMX employees, emotional job demands are negatively related to emotional engagement and positively related to subsequent intention to quit. Using data collected from 182 resort and casino staff at two waves, we revealed that through emotional engagement, emotional job demands have a positive indirect effect on intention to quit for low-LMX employees but a negative indirect effect for high-LMX employees. The findings carry important implications for resource-based interventions aimed at increasing emotional engagement and decreasing intention to quit among employees confronting emotional job demands. |
Keyword | Emotional Job Demands Emotional Engagement Leader-member Exchange (Lmx) Intention To Quit |
DOI | 10.1027/1866-5888/a000194 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Psychology |
WOS Subject | Psychology, Applied |
WOS ID | WOS:000419192800005 |
Publisher | HOGREFE & HUBER PUBLISHERS |
The Source to Article | WOS |
Scopus ID | 2-s2.0-85040015650 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration DEPARTMENT OF MANAGEMENT AND MARKETING |
Corresponding Author | Angela J. Xu |
Affiliation | 1.Department of Management and Marketing, University of Macau, PR China 2.School of Management, Jinan University, Guangzhou, PR China |
First Author Affilication | University of Macau |
Recommended Citation GB/T 7714 | Long W. Lam,Angela J. Xu,Raymond Loi. Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX)[J]. Journal of Personnel Psychology, 2018, 17(1), 42-52. |
APA | Long W. Lam., Angela J. Xu., & Raymond Loi (2018). Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX). Journal of Personnel Psychology, 17(1), 42-52. |
MLA | Long W. Lam,et al."Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX)".Journal of Personnel Psychology 17.1(2018):42-52. |
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