Residential College | false |
Status | 已發表Published |
How to Engage Employees in Corporate Social Responsibility? Exploring Corporate Social Responsibility Communication Effects Through the Reasoned Action Approach | |
Chuqing Dong1; Yafei Zhang2; Song Ao3 | |
2023 | |
Source Publication | Management Communication Quarterly |
ABS Journal Level | 2 |
ISSN | 0893-3189 |
Volume | 38Issue:1Pages:27-59 |
Abstract | Increasingly, employees are recognized as important enactors and contributors to corporate social responsibility (CSR) activities, making their engagement a critical consideration of internal stakeholder management. While the positive outcomes of employees’ CSR engagement have been extensively investigated, the present study focuses on an essential yet understudied question: How do employees engage in organizational CSR activities through communication efforts? We proposed and tested an employee-centered CSR engagement model based on the reasoned action approach. Findings from a survey with 406 employees indicated that CSR communication consisting of both instrumental and co-creational aspects could effectively foster employees’ cognitive, emotional, and behavioral engagement in CSR. Positive attitudes and perceived supportive workplace norms regarding CSR participation are key mediators. This study answers the call for more research on the individual-level drivers of CSR engagement from an employee perspective and offers practical implications for internal CSR communication design. |
Keyword | Corporate Social Responsibility Communication Corporate Social Responsibility Engagement Employee |
DOI | 10.1177/08933189231161621 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Communication ; Business & Economics |
WOS Subject | Communication ; Management |
WOS ID | WOS:000946771700001 |
Publisher | SAGE PUBLICATIONS INC2455 TELLER RD, THOUSAND OAKS, CA 91320 |
Scopus ID | 2-s2.0-85149917695 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF COMMUNICATION University of Macau Faculty of Social Sciences |
Corresponding Author | Yafei Zhang |
Affiliation | 1.Advertising and Public Relations Department,College of Communication Arts and Sciences,Michigan State University,East Lansing,United States 2.Research Center of Journalism and Social Development,School of Journalism and Communication,Renmin University of China,Beijing,China 3.Department of Communication,University of Macau,Taipa,Macao |
Recommended Citation GB/T 7714 | Chuqing Dong,Yafei Zhang,Song Ao. How to Engage Employees in Corporate Social Responsibility? Exploring Corporate Social Responsibility Communication Effects Through the Reasoned Action Approach[J]. Management Communication Quarterly, 2023, 38(1), 27-59. |
APA | Chuqing Dong., Yafei Zhang., & Song Ao (2023). How to Engage Employees in Corporate Social Responsibility? Exploring Corporate Social Responsibility Communication Effects Through the Reasoned Action Approach. Management Communication Quarterly, 38(1), 27-59. |
MLA | Chuqing Dong,et al."How to Engage Employees in Corporate Social Responsibility? Exploring Corporate Social Responsibility Communication Effects Through the Reasoned Action Approach".Management Communication Quarterly 38.1(2023):27-59. |
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