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Want versus need: How linguistic framing influences responses to crowdfunding appeals
Su Lei1; Sengupta Jaideep2; Li Yiwei3; Chen, Fangyuan4
2023-05
Source PublicationJournal of Consumer Research
ABS Journal Level4*
ISSN0093-5301
Volume50Issue:5Pages:923-944
Abstract

This research uses a crowdfunding context to examine when and why a simple difference in frame—using “want” versus “need” in the request—affects funders’ compliance with an appeal for contributions. Building on the semantic framing and psycholinguistics literature, we propose that using “want” (vs. “need”) signals that the fundraiser is a relatively less (vs. more) dependent person. This perception difference then exerts opposing effects on the two major forms of crowdfunding appeals. For reward-based appeals, in which fundraisers promise a return on contribution, funders have a for-profit (i.e., incentive-seeking) goal and are more willing to contribute to a less dependent fundraiser. In contrast, for donation-based appeals, in which no incentives are promised by the fundraisers, funders are primarily motivated by a nonprofit (i.e., helping) goal and are more willing to contribute to a fundraiser who is seen as more dependent on help. Therefore, we predict that a “want” (vs. “need”) frame is more effective in reward-based (vs. donation-based) crowdfunding. Results from two large-scale observational studies and four experiments support our predictions and also illuminate the underlying mechanisms. Collectively, the findings contribute to the literature on semantic framing and crowdfunding and also offer practical implications for fundraisers, marketers, and policymakers.

KeywordSemantic Framing Crowdfunding Want Versus Need Dependency
DOI10.1093/jcr/ucad033
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectBusiness
WOS IDWOS:001002923600001
PublisherOXFORD UNIV PRESS INCJOURNALS DEPT, 2001 EVANS RD, CARY, NC 27513
Scopus ID2-s2.0-85175731808
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Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorSu Lei
Affiliation1.City University of Hong Kong
2.Hong Kong University of Science and Technology
3.Lingnan University
4.University of Macau
Recommended Citation
GB/T 7714
Su Lei,Sengupta Jaideep,Li Yiwei,et al. Want versus need: How linguistic framing influences responses to crowdfunding appeals[J]. Journal of Consumer Research, 2023, 50(5), 923-944.
APA Su Lei., Sengupta Jaideep., Li Yiwei., & Chen, Fangyuan (2023). Want versus need: How linguistic framing influences responses to crowdfunding appeals. Journal of Consumer Research, 50(5), 923-944.
MLA Su Lei,et al."Want versus need: How linguistic framing influences responses to crowdfunding appeals".Journal of Consumer Research 50.5(2023):923-944.
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