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Understanding Chinese Internet Users' Perceptions of, and Online Platforms' Compliance with, the Personal Information Protection Law (PIPL)
Zhou, Morgana Mo1; Qu, Zhiyan1; Wan, Jinhan1; Wen, Bo2; Yao, Yaxing3; Lu, Zhicong1
2024-04-26
Source PublicationProceedings of the ACM on Human-Computer Interaction
ISSN2573-0142
Volume8Issue:CSCW1Pages:138
Abstract

The Personal Information Protection Law (PIPL) was implemented in November 2021 to safeguard the personal information rights and interests of Internet users in China. However, the impact and existing shortcomings of the PIPL remain unclear, carrying significant implications for policymakers. This study examined privacy policies on 13 online platforms before and after the PIPL. Concurrently, it conducted semi-structured interviews with 30 Chinese Internet users to assess their perceptions of the PIPL. Users were also given tasks to identify non-compliance within the platforms, assessing their ability to address related privacy concerns effectively. The research revealed various instances of non-compliance in post-PIPL privacy policies, especially concerning inadequate risk assessments for sensitive data. Although users identified some non-compliant activities like app eavesdropping, issues related to individual consent proved challenging. Surprisingly, over half of the interviewees believed that the government could access their personal data without explicit consent. Our findings and implications can be valuable for lawmakers, online platforms, users, and future researchers seeking to enhance personal privacy practices both in China and globally.

KeywordChinese Law Informed Consent Personal Information Protection Law Qualitative Methods Users' Perception
DOI10.1145/3637415
URLView the original
Language英語English
Scopus ID2-s2.0-85193270670
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Document TypeJournal article
CollectionFaculty of Social Sciences
DEPARTMENT OF GOVERNMENT AND PUBLIC ADMINISTRATION
Affiliation1.City University of Hong Kong, Tat Chee Avenue, Hong Kong
2.University of Macau, Taipa, Avenida da Universidade, 999078, Macao
3.Virginia Tech, Blacksburg, 925 Prices Fork Road, 24061-0002, United States
Recommended Citation
GB/T 7714
Zhou, Morgana Mo,Qu, Zhiyan,Wan, Jinhan,et al. Understanding Chinese Internet Users' Perceptions of, and Online Platforms' Compliance with, the Personal Information Protection Law (PIPL)[J]. Proceedings of the ACM on Human-Computer Interaction, 2024, 8(CSCW1), 138.
APA Zhou, Morgana Mo., Qu, Zhiyan., Wan, Jinhan., Wen, Bo., Yao, Yaxing., & Lu, Zhicong (2024). Understanding Chinese Internet Users' Perceptions of, and Online Platforms' Compliance with, the Personal Information Protection Law (PIPL). Proceedings of the ACM on Human-Computer Interaction, 8(CSCW1), 138.
MLA Zhou, Morgana Mo,et al."Understanding Chinese Internet Users' Perceptions of, and Online Platforms' Compliance with, the Personal Information Protection Law (PIPL)".Proceedings of the ACM on Human-Computer Interaction 8.CSCW1(2024):138.
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