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Meta-Analyzing the Trust-Performance Link in Collaboration: Moderating Effects of Conceptual and Contextual Factors
Li, Hui1; Zhang, Jiasheng2; Huang, Kun3
2024-09
Source PublicationPublic Performance & Management Review
ABS Journal Level2
ISSN1530-9576
Abstract

Trust is vital for effective collaboration, but its impact on collaboration performance has produced inconsistent findings. This study examines the trust-collaboration performance link by testing the moderating effects of diverse conceptual and contextual factors. Through a comprehensive meta-analysis of 31 empirical studies, we synthesize siloed findings and offer a systematic and evidence-based examination of the trust-collaboration performance link. Our findings show that the trust-collaboration performance relationship is positive and stronger when trust is cognition-based rather than affect-based, when performance content focuses on process and outcomes, and when performance is subjectively measured. In addition, trust is more important in low generalized trust countries and in cross-sectoral or nonprofit collaboration. These moderation effects manifest differently in different collaboration forms, with trust playing a less salient role in contracting. These findings unravel the nuanced dynamics of trust within collaboration and have substantial implications for scholars and practitioners in collaborative governance and network management.

KeywordCollaboration Performance Context Meta-analysis Trust
DOI10.1080/15309576.2024.2405839
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaPublic Administration
WOS SubjectPublic Administration
WOS IDWOS:001321043100001
PublisherROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2-4 PARK SQUARE, MILTON PARK, ABINGDON OX14 4RN, OXON, ENGLAND
Scopus ID2-s2.0-85204792330
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Citation statistics
Document TypeJournal article
CollectionFaculty of Social Sciences
DEPARTMENT OF GOVERNMENT AND PUBLIC ADMINISTRATION
Corresponding AuthorZhang, Jiasheng
Affiliation1.The University of Hong Kong, Hong Kong
2.University of Macau, Macao
3.The University of New Mexico, United States
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Li, Hui,Zhang, Jiasheng,Huang, Kun. Meta-Analyzing the Trust-Performance Link in Collaboration: Moderating Effects of Conceptual and Contextual Factors[J]. Public Performance & Management Review, 2024.
APA Li, Hui., Zhang, Jiasheng., & Huang, Kun (2024). Meta-Analyzing the Trust-Performance Link in Collaboration: Moderating Effects of Conceptual and Contextual Factors. Public Performance & Management Review.
MLA Li, Hui,et al."Meta-Analyzing the Trust-Performance Link in Collaboration: Moderating Effects of Conceptual and Contextual Factors".Public Performance & Management Review (2024).
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