Residential College | false |
Status | 已發表Published |
Applying consumer-based brand equity in luxury hotel branding | |
Matthew Tingchi Liu1; IpKin Anthony Wong2; Ting-Hsiang Tseng3; Angela Wen-Yu Chang4; Ian Phau5 | |
2017-10-24 | |
Source Publication | Journal of Business Research |
ABS Journal Level | 3 |
ISSN | 01482963 |
Volume | 81Pages:192-202 |
Abstract | This study examines the effects of consumer-based brand equity (CBBE) components (i.e., brand loyalty, brand awareness, perceived quality, and brand image) of luxury hotel brands on consumer brand attitude and purchase intention with brand performance as a contextual factor. Through a survey involving 327 tourists conducted in luxury hotels in Macau, results reveal that all four CBBE elements positively relate to brand attitude, and three directly influence purchase intention. Brand attitude mediates the relationship between four CBBE elements and purchase intention, and brand performance moderates the relationship between brand attitude and purchase intention. This study expands CBBE theory to include luxury hotel brands and contributes to the literature by clarifying the direct, indirect, and total effects of each CBBE element on brand attitude and purchase intention. In addition, the study identifies brand performance as a contextual factor rather than a consequence of brand equity and brand attitude. |
Other Abstract |
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Keyword | Brand Attitude Brand Equity Luxury Hotel Purchase Intention Service Brand |
DOI | 10.1016/j.jbusres.2017.06.014 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business |
WOS ID | WOS:000413129000021 |
Publisher | ELSEVIER SCIENCE INC, 360 PARK AVE SOUTH, NEW YORK, NY 10010-1710 USA |
Scopus ID | 2-s2.0-85021189902 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | University of Macau Faculty of Social Sciences |
Corresponding Author | Matthew Tingchi Liu; IpKin Anthony Wong; Ting-Hsiang Tseng; Angela Wen-Yu Chang; Ian Phau |
Affiliation | 1.Faculty of Business Administration, University of Macau 2.Faculty of International Tourism and Management, Av. Padre Tomas Pereira, City University of Macau 3.Department of International Business, Feng Chia University 4.Faculty of Social Science, University of Macau 5.School of Business, Curtin University |
First Author Affilication | Faculty of Business Administration |
Corresponding Author Affilication | Faculty of Business Administration; University of Macau |
Recommended Citation GB/T 7714 | Matthew Tingchi Liu,IpKin Anthony Wong,Ting-Hsiang Tseng,et al. Applying consumer-based brand equity in luxury hotel branding[J]. Journal of Business Research, 2017, 81, 192-202. |
APA | Matthew Tingchi Liu., IpKin Anthony Wong., Ting-Hsiang Tseng., Angela Wen-Yu Chang., & Ian Phau (2017). Applying consumer-based brand equity in luxury hotel branding. Journal of Business Research, 81, 192-202. |
MLA | Matthew Tingchi Liu,et al."Applying consumer-based brand equity in luxury hotel branding".Journal of Business Research 81(2017):192-202. |
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0-JBR 2017 Final cop(417KB) | 期刊论文 | 作者接受稿 | 开放获取 | CC BY-NC-SA | View Download | |
0-JBR 2017 Final cop(417KB) | 开放获取 | -- | View Download |
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