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How secure is mental health providers' electronic patient communication? An empirical investigation
Elhai,Jon D.1; Hall,Brian J.2
2019-06-19
Source PublicationProfessional Psychology: Research and Practice
ISSN19391323 07357028
Volume46Issue:6Pages:444-450
Abstract

An increasing number of mental health clinicians are communicating electronically with their patients. This communication increases the risk of compromising patient confidentiality. The authors specifically sampled 141 psychologists and student trainees from a cognitive- behavioral organization via online surveying about technology use as well as electronic security breaches. For the subset of 98 respondents involved in clinical care, the authors further inquired about electronic patient communication use and whether clinicians routinely use appropriate safeguards to ensure patient confidentiality. One-third to one-half of clinicians reported communicating electronically with patients by exchanging email and text messages. Depending on type of method, one-fifth to one-half reported using unsecure methods of electronic patient communication that can compromise confidentiality/patient anonymity. Older clinicians were more likely to electronically communicate with patients. Female clinicians were more likely to password-protect their phones. Findings suggest a sizable proportion of clinicians may not be adequately securing their electronic communications, putting patient privacy at risk.

KeywordElectronic Communication Mental Health Providers Mental Health Services Mobile Devices Technology
DOI10.1037/pro0000054
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaPsychology
WOS SubjectPsychology, Multidisciplinary
WOS IDWOS:000366314300009
Scopus ID2-s2.0-84946077042
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Citation statistics
Document TypeJournal article
CollectionUniversity of Macau
Corresponding AuthorElhai,Jon D.
Affiliation1.Department of PsychologyUniversity of Toledo,United States
2.University of Macau,Macau (SAR),Macao
Recommended Citation
GB/T 7714
Elhai,Jon D.,Hall,Brian J.. How secure is mental health providers' electronic patient communication? An empirical investigation[J]. Professional Psychology: Research and Practice, 2019, 46(6), 444-450.
APA Elhai,Jon D.., & Hall,Brian J. (2019). How secure is mental health providers' electronic patient communication? An empirical investigation. Professional Psychology: Research and Practice, 46(6), 444-450.
MLA Elhai,Jon D.,et al."How secure is mental health providers' electronic patient communication? An empirical investigation".Professional Psychology: Research and Practice 46.6(2019):444-450.
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