A Hotelling queue model with probabilistic service

doi:10.1016/j.orl.2016.07.003

UM > Faculty of Business Administration > DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT

Residential College	false
Status	已發表Published
	A Hotelling queue model with probabilistic service
	Xiaoya Xu1 ; Zhaotong Lian2 ; Xin Li3 ; Pengfei Guo 4
	2016-09
Source Publication	Operations Research Letters
ABS Journal Level	2
ISSN	0167-6377
Volume	44 Issue:5 Pages:592-597
Abstract	We study the pricing problem for a firm with two servers where heterogeneous customers can choose between deterministic service and probabilistic service. We find that different queueing priority policies do not affect the firm's revenue but affect the firm's optimal pricing strategies. Specifically, when the flexible customers (who choose probabilistic service) have a high priority, the optimal price of the deterministic service could be lower than the one of the probabilistic service in a small or moderate market.
Keyword	Hotelling Model Priority Probabilistic Service Queueing
DOI	10.1016/j.orl.2016.07.003
URL	View the original
Indexed By	SCIE ; SSCI
Language	英語English
WOS Research Area	Operations Research & Management Science
WOS Subject	Operations Research & Management Science
WOS ID	WOS:000384854700005
Publisher	ELSEVIER SCIENCE BV, PO BOX 211, 1000 AE AMSTERDAM, NETHERLANDS
Scopus ID	2-s2.0-84978870261
Fulltext Access	View Full-Text via DOI View Full-Text via Web of Science View Full-Text via Scopus
Citation statistics
Document Type	Journal article
Collection	DEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT University of Macau
Affiliation	1.Guangdong University of Finance & Economics,School of Business Administration,,China 2.Faculty of Business Administration,University of Macau,,Macao 3.School of Business,Macau University of Science and Technology,,Macao 4.Faculty of Business,Hong Kong Polytechnic University,,Hong Kong
Recommended Citation GB/T 7714	Xiaoya Xu,Zhaotong Lian,Xin Li,et al. A Hotelling queue model with probabilistic service[J]. Operations Research Letters, 2016, 44(5), 592-597.
APA	Xiaoya Xu., Zhaotong Lian., Xin Li., & Pengfei Guo (2016). A Hotelling queue model with probabilistic service. Operations Research Letters, 44(5), 592-597.
MLA	Xiaoya Xu,et al."A Hotelling queue model with probabilistic service".Operations Research Letters 44.5(2016):592-597.

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