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Managers’ Conflict Management Styles and Employee attitudinal outcomes: the mediating role of trust
Ka Wai Chan1; Xu Huang2; Peng Man Ng1
2008-06
Source PublicationASIA PACIFIC JOURNAL OF MANAGEMENT
ABS Journal Level3
ISSN1572-9958
Volume25Issue:2Pages:277-295
Abstract

This study examines the mediating effects of trust on the relationships between manager's conflict management styles (CMS) and employee attitudinal outcomes, as well as identifies the potential deviations in the areas of CMS and trust from the west in Chinese culture. One hundred sixty-nine employees in Guangzhou of China participated. As predicted, Integrating CMS of managers is found significantly correlated to trust and subordinates' job satisfaction and turnover intention. Trust fully mediates the link between Integrating CMS and subordinates attitudinal outcomes. Results also support the expectations concerning the deviations on the impacts of the uncooperative CMS on subordinates under Chinese culture. Discussion and implications are presented.

KeywordConflict Management Styles Chinese Culture Trust Turnover Intention Job Satisfaction
DOI10.1007/s10490-007-9037-4
Indexed BySSCI
Language英語English
WOS Research AreaBusiness & Economics
WOS SubjectManagement
WOS IDWOS:000259467900006
Scopus ID2-s2.0-42149139389
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Document TypeJournal article
CollectionFaculty of Business Administration
Affiliation1.Faculty of Business Administration, University of Macau, Taipa, Macau
2.Department of Management and Marketing, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China
First Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Ka Wai Chan,Xu Huang,Peng Man Ng. Managers’ Conflict Management Styles and Employee attitudinal outcomes: the mediating role of trust[J]. ASIA PACIFIC JOURNAL OF MANAGEMENT, 2008, 25(2), 277-295.
APA Ka Wai Chan., Xu Huang., & Peng Man Ng (2008). Managers’ Conflict Management Styles and Employee attitudinal outcomes: the mediating role of trust. ASIA PACIFIC JOURNAL OF MANAGEMENT, 25(2), 277-295.
MLA Ka Wai Chan,et al."Managers’ Conflict Management Styles and Employee attitudinal outcomes: the mediating role of trust".ASIA PACIFIC JOURNAL OF MANAGEMENT 25.2(2008):277-295.
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