Residential College | false |
Status | 已發表Published |
The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong | |
Jennifer Y. M. Lai; Cheris W. C. Chow; Raymond Loi | |
2018 | |
Source Publication | INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT |
ABS Journal Level | 3 |
ISSN | 0958-5192 |
Volume | 29Issue:12Pages:1972-1998 |
Abstract | Building on the conservation of resources theory, we posit that leader–member exchange (LMX) serves as a valued resource to reduce followers’ job burnout. Informed by the theoretical arguments of reference group theory and norm of equality, we further propose two sets of competing hypotheses to test whether LMX differentiation within teams enhances or dampens the effect of LMX on relieving job burnout. Using a sample of 288 travel agents in Hong Kong, we find a negative relationship between LMX and emotional exhaustion. In support of the prediction of norm of equality, the results show that the negative relationships between LMX and emotional exhaustion and between LMX and diminished sense of personal accomplishment were stronger when LMX differentiation was low. Implications for theory and managerial practice and future research directions are discussed. |
Keyword | Leader-member Exchange Job Resource Leader-member Exchange Differentiation Job Burnout |
DOI | 10.1080/09585192.2016.1216875 |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Management |
WOS ID | WOS:000445489700005 |
Publisher | ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD |
Scopus ID | 2-s2.0-84982843769 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF MANAGEMENT AND MARKETING |
Corresponding Author | Jennifer Y. M. Lai |
Affiliation | Faculty of Business Administration, Department of Management and Marketing, University of Macau, Taipa, Macau |
First Author Affilication | Faculty of Business Administration |
Corresponding Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Jennifer Y. M. Lai,Cheris W. C. Chow,Raymond Loi. The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong[J]. INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2018, 29(12), 1972-1998. |
APA | Jennifer Y. M. Lai., Cheris W. C. Chow., & Raymond Loi (2018). The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong. INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 29(12), 1972-1998. |
MLA | Jennifer Y. M. Lai,et al."The interactive effect of LMX and LMX differentiation on followers’job burnout: evidence from tourism industry in Hong Kong".INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT 29.12(2018):1972-1998. |
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