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Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress
RaymondLoi; Olivia K.Y.Ao; Angela J.Xu
2014-01
Source PublicationInternational Journal of Hospitality Management
ABS Journal Level3
ISSN0278-4319
Volume36Pages:23-30
Abstract

This study investigates the effects of perceived organizational support (POS) and coworker support on the voice behavior and psychological stress of foreign workers in Macau hospitality industry. Drawing upon social exchange theory, we propose that POS and coworker support exert differential impacts on foreign workers’ promotive and prohibitive voice. We further hypothesize the negative relationships between these two types of support and psychological stress. Our hypotheses were tested by a two-wave longitudinal survey data collected from 141 foreign workers employed in four Macau hotels. The results showed that, although POS and coworker support were positively related to promotive voice, the effect of POS was comparatively stronger. Only POS had a significant and positive effect on prohibitive voice. In addition, coworker support but not POS reduced foreign workers’ psychological stress. The implications of these findings for research and practice are discussed.

KeywordForeign Workers Prohibitive Voice Psychological Stress Perceived Organizational Support Promotive Voice Coworker Support
DOI10.1016/j.ijhm.2013.08.001
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000330910300005
PublisherElsevier
Scopus ID2-s2.0-84883677234
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
AffiliationUniversity of Macau, Department of Management and Marketing, Av. Padre Tomás Pereira Taipa, Macau, China
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
RaymondLoi,Olivia K.Y.Ao,Angela J.Xu. Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress[J]. International Journal of Hospitality Management, 2014, 36, 23-30.
APA RaymondLoi., Olivia K.Y.Ao., & Angela J.Xu (2014). Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress. International Journal of Hospitality Management, 36, 23-30.
MLA RaymondLoi,et al."Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress".International Journal of Hospitality Management 36(2014):23-30.
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