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Branding destinations versus branding hotels in a gaming destination-Examining the nature and significance of co-branding effects in the case study of Macao
Leonardo (Don) A. N. Dioko1; Siu-Ian (Amy) So2
2012
Source PublicationINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
ABS Journal Level3
ISSN0278-4319
Volume31Issue:2Pages:554-563
Abstract

This paper considers destinations and hotels operating within a gaming destination as co-branded experiential choice products. Specifically, it examines the overall and individual effects of visitors' perceived brand equity of a gaming destination and their perceived brand equity of various hotels, including 'flagship' or branded hotels, in terms of influencing their reaction to a hypothetical brand loyalty scenario in which their intended and preferred hotel was unable to provide accommodation thus forcing them to either: (1) choose an alternate hotel in the destination and continue with the visit, (2) cancel the trip and choose another destination to visit, or (3) insist on staying at the preferred hotel but postpone the trip at another period. The study's expectation is that visitors' response to such a hypothetical scenario is moderated by the relative influence of their perceived brand equity for the destination and for hotels. The emergent gaming destination of Macao is used as a case study for this purpose. The study's findings indicate that visitors' overall destination brand equity perceptions-rather than hotel brand equity perceptions-is robustly significant when it comes to influencing visitors' response to the brand loyalty scenario. Results of the study indicate several relevant implications for destination management organizations (DMOs) seeking to enhance their destination-branding efforts and for hotel operators, especially internationally branded hotel chains.

KeywordDestination Branding Tourism Marketing Co-branding Brand Equity Brand Loyalty
DOI10.1016/j.ijhm.2011.07.015
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000300467900028
Scopus ID2-s2.0-84855490765
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorLeonardo (Don) A. N. Dioko
Affiliation1.Institute for Tourism Studies, Colina de Mong-Ha, Macao
2.Faculty of Business Administration, Hospitality and Gaming Management Program, University of Macao, Avenida Padre Tomás Pereira, Taipa, Macao
Recommended Citation
GB/T 7714
Leonardo ,Siu-Ian . Branding destinations versus branding hotels in a gaming destination-Examining the nature and significance of co-branding effects in the case study of Macao[J]. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2012, 31(2), 554-563.
APA Leonardo ., & Siu-Ian (2012). Branding destinations versus branding hotels in a gaming destination-Examining the nature and significance of co-branding effects in the case study of Macao. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 31(2), 554-563.
MLA Leonardo ,et al."Branding destinations versus branding hotels in a gaming destination-Examining the nature and significance of co-branding effects in the case study of Macao".INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT 31.2(2012):554-563.
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