Residential College | false |
Status | 已發表Published |
Understanding consumer animosity in an international crisis: nature, antecedents, and consequences | |
Siew Meng Leong1; Joseph A Cote2; Swee Hoon Ang1; Soo Jiuan Tan1; Kwon Jung3; Ah Keng Kau1; Chanthika Pornpitakpan4 | |
2008 | |
Source Publication | Journal of International Business Studies |
ABS Journal Level | 4* |
ISSN | 0047-2506 |
Volume | 39Issue:6Pages:996-1009 |
Abstract | The nature, antecedents, and consequences of consumer animosity during the 1997 Asian economic crisis are investigated, based on a large-scale survey of 2000 adult consumers representative of five affected nations (Indonesia, Malaysia, Singapore, South Korea, and Thailand). An animosity model was developed and tested with the US and Japan as target countries. As predicted, stable and situational animosity reduced willingness to buy products from a perceived hostile national entity. Affective evaluations and cognitive judgments were negatively influenced by situational animosity but not by stable animosity. As expected, situational animosity was increased by external attribution, perceived external control, and stable animosity. Implications of these findings are discussed, and directions for future research suggested. |
Keyword | Animosity Asia Crisis International Marketing |
DOI | 10.1057/palgrave.jibs.8400392 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics |
WOS Subject | Business ; Management |
WOS ID | WOS:000258457700005 |
Publisher | PALGRAVE MACMILLAN LTD, BRUNEL RD BLDG, HOUNDMILLS, BASINGSTOKE RG21 6XS, HANTS, ENGLAND |
The Source to Article | Scopus |
Scopus ID | 2-s2.0-49949102800 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration |
Corresponding Author | Siew Meng Leong |
Affiliation | 1.Department of Marketing, NUS Business School, National University of Singapore, Singapore, Republic of Singapore 2.Washington State University, Vancouver, USA 3.KDI School of Public Policy and Management, Korea 4.Faculty of Business Administration, University of Macau, China |
Recommended Citation GB/T 7714 | Siew Meng Leong,Joseph A Cote,Swee Hoon Ang,et al. Understanding consumer animosity in an international crisis: nature, antecedents, and consequences[J]. Journal of International Business Studies, 2008, 39(6), 996-1009. |
APA | Siew Meng Leong., Joseph A Cote., Swee Hoon Ang., Soo Jiuan Tan., Kwon Jung., Ah Keng Kau., & Chanthika Pornpitakpan (2008). Understanding consumer animosity in an international crisis: nature, antecedents, and consequences. Journal of International Business Studies, 39(6), 996-1009. |
MLA | Siew Meng Leong,et al."Understanding consumer animosity in an international crisis: nature, antecedents, and consequences".Journal of International Business Studies 39.6(2008):996-1009. |
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