Residential College | false |
Status | 已發表Published |
A study of human resources recruitment, selection, and retention issues in the hospitality and tourism industry in macau | |
Sow H.C.; Oi M.K. | |
2011 | |
Source Publication | Journal of Human Resources in Hospitality and Tourism |
ABS Journal Level | 1 |
ISSN | 15332845 |
Volume | 10Issue:4Pages:421 |
Abstract | Through this study the authors examine hiring managers' attitudes regarding selection methods, vital skills sought in new employees, and why their employees quit. Completed questionnaires were collected from 135 employers. Applicants' resumes and interviews are the most frequently used selection methods. Consistent with literature, human relation skills are the most important skills employers seek. A major reason for employee turnover is due to salary. The findings suggest the need for discussion on creative human resource approaches and a program to increase employee commitment. Implications for management are included. © Taylor & Francis Group, LLC. |
Keyword | Assessment Communications Skills Macau Retention Turnover |
DOI | 10.1080/15332845.2011.588579 |
URL | View the original |
Language | 英語English |
The Source to Article | Scopus |
Scopus ID | 2-s2.0-80052687941 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF MANAGEMENT AND MARKETING |
Affiliation | Faculty of Business Administration, University of Macau, Macau SAR, China |
First Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Sow H.C.,Oi M.K.. A study of human resources recruitment, selection, and retention issues in the hospitality and tourism industry in macau[J]. Journal of Human Resources in Hospitality and Tourism, 2011, 10(4), 421. |
APA | Sow H.C.., & Oi M.K. (2011). A study of human resources recruitment, selection, and retention issues in the hospitality and tourism industry in macau. Journal of Human Resources in Hospitality and Tourism, 10(4), 421. |
MLA | Sow H.C.,et al."A study of human resources recruitment, selection, and retention issues in the hospitality and tourism industry in macau".Journal of Human Resources in Hospitality and Tourism 10.4(2011):421. |
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