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Identifying local bias on peer-to-peer rental platforms
Zhang, Xiaoxia1; Zhang, Xi1; Law, Rob2,3; Liang, Sai4
2021-10-01
Source PublicationInternational Journal of Hospitality Management
ABS Journal Level3
ISSN0278-4319
Volume99Pages:103072
Abstract

Prior studies have documented local bias in online product and online crowdfunding markets. By collecting a unique longitudinal dataset covering 91,693 Airbnb properties, we find evidence that local bias also exists in peer-to-peer rental platforms. We also prove that local bias has a negative consequence on guest satisfaction and property reputation. In addition, a focus on moderating effects reveals that (a) local bias is less prominent in properties with high prices, and (b) uploading detailed host descriptions can suppress the appearance of local bias and reduce its negative consequences on the online ratings of properties. Therefore, information asymmetry at least partially drives this phenomenon. The findings contribute to the literature and platforms in practice.

KeywordAirbnb Information Asymmetry Local Bias Peer-to-peer Rental Platform
DOI10.1016/j.ijhm.2021.103072
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000700578800014
Scopus ID2-s2.0-85115033778
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorLiang, Sai
Affiliation1.College of Management and Economics, Tianjin University, Tianjin, 92 Weijin Street, China
2.Department of Integrated Resort and Tourism Management, Faculty of Business Administration, University of Macau, China
3.Asia-Pacific Academy of Economics and Management, Faculty of Business Administration, University of Macau, China
4.College of Tourism and Service Management, Nankai University, Tianjin, 38 Tongyan Road, China
Recommended Citation
GB/T 7714
Zhang, Xiaoxia,Zhang, Xi,Law, Rob,et al. Identifying local bias on peer-to-peer rental platforms[J]. International Journal of Hospitality Management, 2021, 99, 103072.
APA Zhang, Xiaoxia., Zhang, Xi., Law, Rob., & Liang, Sai (2021). Identifying local bias on peer-to-peer rental platforms. International Journal of Hospitality Management, 99, 103072.
MLA Zhang, Xiaoxia,et al."Identifying local bias on peer-to-peer rental platforms".International Journal of Hospitality Management 99(2021):103072.
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