Residential College | false |
Status | 已發表Published |
Employee preferences for industry retention strategies: The case of Macau’s “Golden Nest Eggs” | |
King, Brian1![]() ![]() | |
2018-01-30 | |
Source Publication | International Journal of Hospitality and Tourism Administration
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ABS Journal Level | 1 |
ISSN | 1525-6480 |
Volume | 21Issue:2Pages:115-140 |
Abstract | High employee turnover is a continuing challenge for hospitality and tourism, notably in the tightly regulated labor market of Macau where hotel room capacity is expanding rapidly. To promote staff retention during this period of supply-led business growth, all of Macau’s major casino operators have adopted “Golden Nest Egg” employee retention programs. This study investigates how employees view such schemes and whether they influence intentions to stay, with particular reference to gender and to organizational culture (Chinese or international). The findings offer an empirical basis to guide casino operators in formulating and refining retention strategies. The article contributes to scholarship by exploring employee receptiveness to the merits of different inducements, notably training and development provision or financial benefits. |
Keyword | Casino Hospitality And Tourism Labor Turnover Staff Retention |
DOI | 10.1080/15256480.2018.1429343 |
URL | View the original |
Indexed By | ESCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics |
WOS Subject | Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:000530039100001 |
Scopus ID | 2-s2.0-85041236148 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration |
Corresponding Author | King, Brian |
Affiliation | 1.School of Hotel & Tourism Management, Hong Kong Polytechnic University, Hong Kong 2.Faculty of Business and Administration, University of Macau, Macao |
Recommended Citation GB/T 7714 | King, Brian,Tang, Candy Mei Fung. Employee preferences for industry retention strategies: The case of Macau’s “Golden Nest Eggs”[J]. International Journal of Hospitality and Tourism Administration, 2018, 21(2), 115-140. |
APA | King, Brian., & Tang, Candy Mei Fung (2018). Employee preferences for industry retention strategies: The case of Macau’s “Golden Nest Eggs”. International Journal of Hospitality and Tourism Administration, 21(2), 115-140. |
MLA | King, Brian,et al."Employee preferences for industry retention strategies: The case of Macau’s “Golden Nest Eggs”".International Journal of Hospitality and Tourism Administration 21.2(2018):115-140. |
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