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Toward a framework for perceived yuanfen in the accommodation service encounter: a grounded theory study Journal article
Tang,Xiangjie, Fong,Lawrence Hoc Nang, So,Amy Siu Ian. Toward a framework for perceived yuanfen in the accommodation service encounter: a grounded theory study[J]. International Journal of Contemporary Hospitality Management, 2023, 36(1), 155-181.
Authors:  Tang,Xiangjie;  Fong,Lawrence Hoc Nang;  So,Amy Siu Ian
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:9.1/8.9 | Submit date：2023/08/03
Accommodation Experience  Behavioral Intentions  Emotional Experiences  Gratitude  Service Recovery  Yuanfen  
The Application of The Platform-Based Sharing Economy on Solving Hotel Labor Shortage: A Stakeholder Analysis Conference proceedings
Clark, May 25-27, 2023
Authors:  Hsieh, Yuchin Jerrie;  So, Siu Ian (Amy)
Favorite |  | Submit date：2023/08/28
Towards a framework for perceived yuanfen in the accommodation service encounter: a grounded theory study Journal article
Tang, X, Fong, L. H. N., So, Siu Ian (Amy). Towards a framework for perceived yuanfen in the accommodation service encounter: a grounded theory study[J]. International Journal of Contemporary Hospitality Management, 2023.
Authors:  Tang, X;  Fong, L. H. N.;  So, Siu Ian (Amy)
Favorite |   IF:9.1/8.9 | Submit date：2023/08/28
Yuanfen  Accommodation Experience  Service Recovery  
Feeling lucky and novelty seeking during vacation: The mediating role of time orientation Journal article
Tang, Xiangjie, Fong, Lawrence Hoc Nang, So, Amy Siu-Ian. Feeling lucky and novelty seeking during vacation: The mediating role of time orientation[J]. LEISURE SCIENCES, 2022.
Authors:  Tang, Xiangjie;  Fong, Lawrence Hoc Nang;  So, Amy Siu-Ian
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:2.2/3.3 | Submit date：2022/08/31
Future Orientation  Leisure Motivation  Novelty Seeking  Perceived Luckiness  Present Orientation  Risk  
Feeling Lucky and Novelty Seeking during Vacation: The Mediating Role of Time Orientation Journal article
Tang, Xiangjie, Fong, Lawrence Hoc Nang, So, Amy Siu Ian. Feeling Lucky and Novelty Seeking during Vacation: The Mediating Role of Time Orientation[J]. LEISURE SCIENCES, 2022.
Authors:  Tang, Xiangjie;  Fong, Lawrence Hoc Nang;  So, Amy Siu Ian
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:2.2/3.3 | Submit date：2022/08/05
Future Orientation  Leisure Motivation  Novelty Seeking  Perceived Luckiness  Present Orientation  Risk  
Online Teaching and Learning Experiences During the COVID-19 Pandemic–A Comparison of Teacher and Student Perceptions Journal article
Sut Ieng Lei, Amy Siu Ian So. Online Teaching and Learning Experiences During the COVID-19 Pandemic–A Comparison of Teacher and Student Perceptions[J]. Journal of Hospitality and Tourism Education, 2021, 33(3), 148-162.
Authors:  Sut Ieng Lei;  Amy Siu Ian So
Favorite | TC[WOS]:64 TC[Scopus]:85  IF:2.5/2.1 | Submit date：2022/05/13
Covid-19  Online Education  Online Learning  Online Teaching  Tourism And Hospitality Education  
Integrated resort employee competencies: a Macau perspective Journal article
Nga Man Lou, Amy Siu Ian So, Yuchin Jerrie Hsieh. Integrated resort employee competencies: a Macau perspective[J]. International Journal of Contemporary Hospitality Management, 2019, 31(1), 247-267.
Authors:  Nga Man Lou;  Amy Siu Ian So;  Yuchin Jerrie Hsieh
Favorite | TC[WOS]:10 TC[Scopus]:12  IF:9.1/8.9 | Submit date：2019/09/22
Competency  Integrated Resort  Mismatch  Employee Development  Human Resources  
Does the quality of tourist shuttles influence revisit intention through destination image and satisfaction? The case of Macao Journal article
Loi,Lawrence Teng Iat, So,Amy Siu Ian, Lo,Iris Sheungting, Fong,Lawrence Hoc Nang. Does the quality of tourist shuttles influence revisit intention through destination image and satisfaction? The case of Macao[J]. Journal of Hospitality and Tourism Management, 2017, 32, 115-123.
Authors:  Loi,Lawrence Teng Iat;  So,Amy Siu Ian;  Lo,Iris Sheungting;  Fong,Lawrence Hoc Nang
Favorite | TC[WOS]:105 TC[Scopus]:140 | Submit date：2019/08/02
Destination Image  Destination Satisfaction  Macao  Partial Least Squares Structural Equation Modeling (Pls-sem)  Revisit Intention  Transportation Performance  Destination Image  Destination Satisfaction  Macao  Partial Least Squares Structural Equation Modeling (Pls-sem)  Revisit Intention  Transportation Performance  
Exploring jaycustomer behavior and handling approach in casinos Journal article
Fong, Lawrence Hoc Nang, So, Amy Siu Ian, Law, Rob. Exploring jaycustomer behavior and handling approach in casinos[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017, 29(5), 1403-1425.
Authors:  Fong, Lawrence Hoc Nang;  So, Amy Siu Ian;  Law, Rob
Favorite | TC[WOS]:22 TC[Scopus]:24  IF:9.1/8.9 | Submit date：2018/10/30
Macao  Gaming  Superstition  Critical Incident Technique  Casino  Dysfunctional Customer Behaviour  
Residents’ Perceptions of the Role of Leisure Satisfaction and Quality of Life in Overall Tourism Development: Case of a Fast-Growing Tourism Destination – Macao Journal article
Xue Yan Liao, Siu-Ian (Amy) So, Desmond Lam. Residents’ Perceptions of the Role of Leisure Satisfaction and Quality of Life in Overall Tourism Development: Case of a Fast-Growing Tourism Destination – Macao[J]. ASIA PACIFIC JOURNAL OF TOURISM RESEARCH, 2016, 21(10), 1100-1113.
Authors:  Xue Yan Liao;  Siu-Ian (Amy) So;  Desmond Lam
Favorite | TC[WOS]:20 TC[Scopus]:21  IF:4.3/4.4 | Submit date：2019/09/19
Leisure Satisfaction  Quality Of Life  Tourism Development  Macao