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How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China Journal article
Hong, Zijing, Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China[J]. European Journal of Marketing, 2024.
Authors:  Hong, Zijing;  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.7/5.5 | Submit date:2024/10/10
Felt Responsibility For Constructive Change  Internal Marketing Orientation  Job Crafting  Positive Word Of Mouth  
Learn or loaf? How employees react to team members’ extra-role customer service behavior. Conference paper
Tan, Alice Jiamin, Loi, Raymond, Chow, Cheris Wing Chi, Tang, Huihui, Fu, Isabel Siu Fong. Learn or loaf? How employees react to team members’ extra-role customer service behavior.[C], 2024.
Authors:  Tan, Alice Jiamin;  Loi, Raymond;  Chow, Cheris Wing Chi;  Tang, Huihui;  Fu, Isabel Siu Fong
Favorite |  | Submit date:2024/08/30
Does a good firm breed good brand builders? The moderating role of person-CSR fit Conference paper
Tan, Alice J. M., Chow, Cheris W. C., Lai, Jennifer Y. M., Loi, Raymond. Does a good firm breed good brand builders? The moderating role of person-CSR fit[C], 2024.
Authors:  Tan, Alice J. M.;  Chow, Cheris W. C.;  Lai, Jennifer Y. M.;  Loi, Raymond
Favorite |  | Submit date:2024/08/14
Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment. Conference paper
Wang, Stephanie Wanxuan, Loi, Raymond, Chow, Cheris Wing Chi. Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment.[C], 2024.
Authors:  Wang, Stephanie Wanxuan;  Loi, Raymond;  Chow, Cheris Wing Chi
Favorite |  | Submit date:2024/08/30
When does corporate social responsibility drive customer participation? Conference paper
Li, Junhua, Chow, Cheris Wing Chi, Loi, Raymond, Fong, Lawrence Hoc Nang. When does corporate social responsibility drive customer participation?[C], 2024.
Authors:  Li, Junhua;  Chow, Cheris Wing Chi;  Loi, Raymond;  Fong, Lawrence Hoc Nang
Favorite |  | Submit date:2024/08/30
How product hedonism affects the Country-of-Origin effect on product perceived quality and price in the China market Journal article
Chow, Clement S.F., Chow, Wing Chi, Leong, Weng I., Zheng, Shizhe. How product hedonism affects the Country-of-Origin effect on product perceived quality and price in the China market[J]. Asia Pacific Journal of Marketing and Logistics, 2024, 36(4), 862-877.
Authors:  Chow, Clement S.F.;  Chow, Wing Chi;  Leong, Weng I.;  Zheng, Shizhe
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:3.9/4.6 | Submit date:2024/02/22
Country-of-origin  Hedonism  Hedonic  Utilitarian  Quality And Price  China  Experiment  Factorial Design  
Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification Journal article
Tang, Huihui, Liu, Yan, Loi, Raymond, Chow, Cheris W.C., Jiang, Ning. Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification[J]. Journal of Managerial Psychology, 2024, 39(2), 117-130.
Authors:  Tang, Huihui;  Liu, Yan;  Loi, Raymond;  Chow, Cheris W.C.;  Jiang, Ning
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.1/4.5 | Submit date:2024/04/02
China  Occupational Disidentification  Perceived Climate For Prioritizing Covid-19 Infection Prevention  Role Ambiguity  Work Alienation  
Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective[J]. Journal of Applied Psychology, 2023, 108(1), 53-71.
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:25 TC[Scopus]:27  IF:9.4/11.2 | Submit date:2022/08/05
Dyadic Complementary Fit  Promotability  Status  Taking Charge  Visibility  
Pharmacogenomic profiling of pediatric acute myeloid leukemia to identify therapeutic vulnerabilities and inform functional precision medicine Journal article
Wang Han, Chan Kathy Yuen Yee, Cheng Chi Keung, Ng Margaret HL, Lee Po Yi, Cheng Frankie Wai Tsoi, Lam Grace Kee See, Chow Tin Wai, Ha Shau Yin, Chiang Alan KS, Leung Wing Hang, Leung Anskar YH, Wang Chi Chiu, Zhang Tao, Zhang Xiao-Bing, So Chi Chiu, Yeun Yuet Ping, Sun Qiwei, Zhang Chi, Xu Yaqun, Cheung John Tak Kit, Ng Wing Hei, Patrick Tang Ming-Kuen, Kang Wei, To Ka-Fai, Lee Wayne Yuk Wai, Wong Raymond SM, Poon Ellen Ngar Yun, Zhao Qi, Huang Junbin, Chen Chun, Yeun Patrick Man Pan, Li Chi-kong, Leung Alex Wing Kwan, Leung Kam Tong. Pharmacogenomic profiling of pediatric acute myeloid leukemia to identify therapeutic vulnerabilities and inform functional precision medicine[J]. Blood Cancer Discovery, 2022, 3(6), 516-535.
Authors:  Wang Han;  Chan Kathy Yuen Yee;  Cheng Chi Keung;  Ng Margaret HL;  Lee Po Yi; et al.
Favorite | TC[WOS]:8 TC[Scopus]:8 | Submit date:2023/08/28
Can customer participation promote hospitality frontline employees’ extra-role service behavior? Journal article
Xu, Angela J., Zhu, Ting Ting, Loi, Raymond, Chow, Cheris W.C.. Can customer participation promote hospitality frontline employees’ extra-role service behavior?[J]. International Journal of Contemporary Hospitality Management, 2022, 35(1), 218-234.
Authors:  Xu, Angela J.;  Zhu, Ting Ting;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:12 TC[Scopus]:12  IF:9.1/8.9 | Submit date:2023/02/08
Customer Participation  Extra-role Service Behavior  Negative Affect  Thriving