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How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China
Journal article
Hong, Zijing, Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China[J]. European Journal of Marketing, 2024.
Authors:
Hong, Zijing
;
Xu, Angela J.
;
Loi, Raymond
;
Chow, Cheris W.C.
Favorite
|
TC[WOS]:
0
TC[Scopus]:
0
IF:
3.7
/
5.5
|
Submit date:2024/10/10
Felt Responsibility For Constructive Change
Internal Marketing Orientation
Job Crafting
Positive Word Of Mouth
Learn or loaf? How employees react to team members’ extra-role customer service behavior.
Conference paper
Tan, Alice Jiamin, Loi, Raymond, Chow, Cheris Wing Chi, Tang, Huihui, Fu, Isabel Siu Fong. Learn or loaf? How employees react to team members’ extra-role customer service behavior.[C], 2024.
Authors:
Tan, Alice Jiamin
;
Loi, Raymond
;
Chow, Cheris Wing Chi
;
Tang, Huihui
;
Fu, Isabel Siu Fong
Favorite
|
|
Submit date:2024/08/30
Does a good firm breed good brand builders? The moderating role of person-CSR fit
Conference paper
Tan, Alice J. M., Chow, Cheris W. C., Lai, Jennifer Y. M., Loi, Raymond. Does a good firm breed good brand builders? The moderating role of person-CSR fit[C], 2024.
Authors:
Tan, Alice J. M.
;
Chow, Cheris W. C.
;
Lai, Jennifer Y. M.
;
Loi, Raymond
Favorite
|
|
Submit date:2024/08/14
Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment.
Conference paper
Wang, Stephanie Wanxuan, Loi, Raymond, Chow, Cheris Wing Chi. Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment.[C], 2024.
Authors:
Wang, Stephanie Wanxuan
;
Loi, Raymond
;
Chow, Cheris Wing Chi
Favorite
|
|
Submit date:2024/08/30
When does corporate social responsibility drive customer participation?
Conference paper
Li, Junhua, Chow, Cheris Wing Chi, Loi, Raymond, Fong, Lawrence Hoc Nang. When does corporate social responsibility drive customer participation?[C], 2024.
Authors:
Li, Junhua
;
Chow, Cheris Wing Chi
;
Loi, Raymond
;
Fong, Lawrence Hoc Nang
Favorite
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Submit date:2024/08/30
How product hedonism affects the Country-of-Origin effect on product perceived quality and price in the China market
Journal article
Chow, Clement S.F., Chow, Wing Chi, Leong, Weng I., Zheng, Shizhe. How product hedonism affects the Country-of-Origin effect on product perceived quality and price in the China market[J]. Asia Pacific Journal of Marketing and Logistics, 2024, 36(4), 862-877.
Authors:
Chow, Clement S.F.
;
Chow, Wing Chi
;
Leong, Weng I.
;
Zheng, Shizhe
Favorite
|
TC[WOS]:
1
TC[Scopus]:
1
IF:
3.9
/
4.6
|
Submit date:2024/02/22
Country-of-origin
Hedonism
Hedonic
Utilitarian
Quality And Price
China
Experiment
Factorial Design
Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification
Journal article
Tang, Huihui, Liu, Yan, Loi, Raymond, Chow, Cheris W.C., Jiang, Ning. Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification[J]. Journal of Managerial Psychology, 2024, 39(2), 117-130.
Authors:
Tang, Huihui
;
Liu, Yan
;
Loi, Raymond
;
Chow, Cheris W.C.
;
Jiang, Ning
Favorite
|
TC[WOS]:
0
TC[Scopus]:
0
IF:
3.1
/
4.5
|
Submit date:2024/04/02
China
Occupational Disidentification
Perceived Climate For Prioritizing Covid-19 Infection Prevention
Role Ambiguity
Work Alienation
Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective
Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective[J]. Journal of Applied Psychology, 2023, 108(1), 53-71.
Authors:
Xu, Angela J.
;
Loi, Raymond
;
Chow, Cheris W.C.
Favorite
|
TC[WOS]:
25
TC[Scopus]:
27
IF:
9.4
/
11.2
|
Submit date:2022/08/05
Dyadic Complementary Fit
Promotability
Status
Taking Charge
Visibility
Pharmacogenomic profiling of pediatric acute myeloid leukemia to identify therapeutic vulnerabilities and inform functional precision medicine
Journal article
Wang Han, Chan Kathy Yuen Yee, Cheng Chi Keung, Ng Margaret HL, Lee Po Yi, Cheng Frankie Wai Tsoi, Lam Grace Kee See, Chow Tin Wai, Ha Shau Yin, Chiang Alan KS, Leung Wing Hang, Leung Anskar YH, Wang Chi Chiu, Zhang Tao, Zhang Xiao-Bing, So Chi Chiu, Yeun Yuet Ping, Sun Qiwei, Zhang Chi, Xu Yaqun, Cheung John Tak Kit, Ng Wing Hei, Patrick Tang Ming-Kuen, Kang Wei, To Ka-Fai, Lee Wayne Yuk Wai, Wong Raymond SM, Poon Ellen Ngar Yun, Zhao Qi, Huang Junbin, Chen Chun, Yeun Patrick Man Pan, Li Chi-kong, Leung Alex Wing Kwan, Leung Kam Tong. Pharmacogenomic profiling of pediatric acute myeloid leukemia to identify therapeutic vulnerabilities and inform functional precision medicine[J]. Blood Cancer Discovery, 2022, 3(6), 516-535.
Authors:
Wang Han
;
Chan Kathy Yuen Yee
;
Cheng Chi Keung
;
Ng Margaret HL
;
Lee Po Yi
; et al.
Favorite
|
TC[WOS]:
8
TC[Scopus]:
8
|
Submit date:2023/08/28
Can customer participation promote hospitality frontline employees’ extra-role service behavior?
Journal article
Xu, Angela J., Zhu, Ting Ting, Loi, Raymond, Chow, Cheris W.C.. Can customer participation promote hospitality frontline employees’ extra-role service behavior?[J]. International Journal of Contemporary Hospitality Management, 2022, 35(1), 218-234.
Authors:
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, Cheris W.C.
Favorite
|
TC[WOS]:
12
TC[Scopus]:
12
IF:
9.1
/
8.9
|
Submit date:2023/02/08
Customer Participation
Extra-role Service Behavior
Negative Affect
Thriving