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A re-examination of experience service offering and regular service pricing under profit maximization Journal article
Zhaotong Lian, Xinhua Gu, Jinbiao Wu. A re-examination of experience service offering and regular service pricing under profit maximization[J]. European Journal of Operational Research, 2016, 254(3), 907-915.
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite | TC[WOS]:5 TC[Scopus]:7  IF:6.0/5.9 | Submit date：2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
When should service firms provide free experience service? Journal article
Wenhui Zhou, Zhaotong Lian, Jinbiao Wu. When should service firms provide free experience service?[J]. European Journal of Operational Research, 2014, 234(3), 830-838.
Authors:  Wenhui Zhou;  Zhaotong Lian;  Jinbiao Wu
Favorite | TC[WOS]:9 TC[Scopus]:14  IF:6.0/5.9 | Submit date：2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management  
Analysis of the M1, M2/G/1 G-queueing system with retrial customers Journal article
Jinbiao Wu, Zhaotong Lian. Analysis of the M1, M2/G/1 G-queueing system with retrial customers[J]. Nonlinear analysis: real world applications, 2013, 14(1), 365-382.
Authors:  Jinbiao Wu;  Zhaotong Lian
Favorite | TC[WOS]:6 TC[Scopus]:7  IF:1.8/2.0 | Submit date：2019/11/29
Nonlinear System  Retrial Queues  Negative Customers  Embedded Markov Chain  Reliability  
DESIGN AND ANALYSIS OF A MAINTENANCE SERVICE CONTRACT Conference paper
Zhaotong Lian, Jinbiao Wu. DESIGN AND ANALYSIS OF A MAINTENANCE SERVICE CONTRACT[C], 2013.
Authors:  Zhaotong Lian;  Jinbiao Wu
Favorite | TC[Scopus]:1 | Submit date：2019/11/29
Service Contract,  Queueing System,  Game Theory,  Reliability,  Optimization.  
A single-server retrial G-queue with priority and unreliable server under Bernoulli vacation schedule Journal article
Jinbiao Wu, Zhaotong Lian. A single-server retrial G-queue with priority and unreliable server under Bernoulli vacation schedule[J]. Computers and Industrial Engineering, 2012, 64(1), 84-93.
Authors:  Jinbiao Wu;  Zhaotong Lian
Favorite | TC[WOS]:35 TC[Scopus]:55  IF:6.7/6.7 | Submit date：2018/10/30
Embedded Markov Chain  G-queues  Reliability  Retrial Queues  Stochastic Decomposition