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Buffering job demands and burnout during a crisis: The interplay between personal and job resources Journal article
Li, Xiangping, Lau, Virginia Meng-Chan, Yang, Fiona X.. Buffering job demands and burnout during a crisis: The interplay between personal and job resources[J]. Tourism Analysis, 2023, 28(4), 545-563.
Authors:  Li, Xiangping;  Lau, Virginia Meng-Chan;  Yang, Fiona X.
Favorite | TC[WOS]:0 TC[Scopus]:1  IF:1.4/1.9 | Submit date：2023/08/16
Burnout  Job Complexity  Organizational Support  Proactive Personality  Supervisor Support  
BUFFERING JOB DEMANDS AND BURNOUT DURING A CRISIS: THE INTERPLAY BETWEEN PERSONAL AND JOB RESOURCES Journal article
Li, Xiangping, Lau, Virginia Meng Chan, Yang, Fiona X.. BUFFERING JOB DEMANDS AND BURNOUT DURING A CRISIS: THE INTERPLAY BETWEEN PERSONAL AND JOB RESOURCES[J]. Tourism Analysis, 2023, 28(4), 545-563.
Authors:  Li, Xiangping;  Lau, Virginia Meng Chan;  Yang, Fiona X.
Favorite | TC[WOS]:0 TC[Scopus]:1  IF:1.4/1.9 | Submit date：2024/02/22
Burnout  Job Complexity  Organizational Support  Proactive Personality  Supervisor Support  
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness Journal article
Lau, Virginia Meng-Chan, Ren, Lianping, Yang, Fiona X.. CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness[J]. Journal of Hospitality and Tourism Management, 2021, 49, 375-384.
Authors:  Lau, Virginia Meng-Chan;  Ren, Lianping;  Yang, Fiona X.
Favorite | TC[WOS]:6 TC[Scopus]:9  IF:7.6/8.3 | Submit date：2021/12/08
Casino Hotels  Corporate Awareness  Corporate Image  Corporate Loyalty  Corporate Social Responsibility  Csr Fit  
To survive or to thrive? China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis Journal article
Yang, Fiona X., Li, Xiangping, Lau, Virginia Meng-Chan, Zhu, Victor Z.. To survive or to thrive? China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis[J]. International Journal of Hospitality Management, 2021, 94, 102855.
Authors:  Yang, Fiona X.;  Li, Xiangping;  Lau, Virginia Meng-Chan;  Zhu, Victor Z.
Favorite | TC[WOS]:75 TC[Scopus]:94  IF:9.9/10.3 | Submit date：2021/12/07
Brand Credibility  Covid-19  Luxury Hotel Restaurant  O2o  Service Quality  
To survive or to thrive? China’s luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis Journal article
Yang, Fiona X., Li, Xiangping, Lau, Virginia Meng-Chan, Zhu, Victor Z.. To survive or to thrive? China’s luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis[J]. International Journal of Hospitality Management, 2021, 94, 102855.
Authors:  Yang, Fiona X.;  Li, Xiangping;  Lau, Virginia Meng-Chan;  Zhu, Victor Z.
Favorite | TC[WOS]:75 TC[Scopus]:94  IF:9.9/10.3 | Submit date：2022/06/15
O2o  Luxury Hotel Restaurant  Covid-19  Service Quality  Brand Credibility  
An original sin of casino hotels? Consequences of CSR misfit and the remedies Journal article
Yang, Fiona X., Ren, Lianping, Lau, Virginia Meng-Chan. An original sin of casino hotels? Consequences of CSR misfit and the remedies[J]. International Journal of Hospitality Management, 2020, 87, 102500.
Authors:  Yang, Fiona X.;  Ren, Lianping;  Lau, Virginia Meng-Chan
Favorite | TC[WOS]:22 TC[Scopus]:24  IF:9.9/10.3 | Submit date：2021/12/06
Corporate Social Responsibility  Casino Hotels  Csr Fit  Csr Authenticity  Relational Genuineness  Skepticism  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
Yang, Fiona X., Lau, Virginia Meng-Chan. Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees[J]. International Journal of Hospitality Management, 2019, 83, 1-10.
Authors:  Yang, Fiona X.;  Lau, Virginia Meng-Chan
Favorite | TC[WOS]:50 TC[Scopus]:53  IF:9.9/10.3 | Submit date：2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition