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How do you start your business' CSR journey in Macau? Other
2022-09-01
Authors:  Kuok, Oi Mei Kim
Favorite |  | Submit date：2023/08/31
Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting Journal article
Kuok, Kim Oi Mei, Chan, Sow Hup Joanne, Kou, Hera Kit Wa, Kong, Siew Huat, Mac, Lancy Vai Iun. Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting[J]. The Learning Organization, 2022, 29(5), 548-566.
Authors:  Kuok, Kim Oi Mei;  Chan, Sow Hup Joanne;  Kou, Hera Kit Wa;  Kong, Siew Huat;  Mac, Lancy Vai Iun
Microsoft Word | Favorite | TC[WOS]:7 TC[Scopus]:12  IF:2.6/2.5 | Submit date：2022/08/29
Customer Incivility  Surface Acting  Emotional Exhaustion  Organizational Commitment  Work–family Conflict  Civil Servants  
Antecedents of civic virtue and altruistic organizational citizenship behavior in Macau Journal article
Chan, Sow Hup Joanne, Kuok, Oi Mei Kim. Antecedents of civic virtue and altruistic organizational citizenship behavior in Macau[J]. Society and Business Review, 2021, 16(1), 113-133.
Authors:  Chan, Sow Hup Joanne;  Kuok, Oi Mei Kim
Favorite | TC[WOS]:8 TC[Scopus]:8  IF:3.1/2.4 | Submit date：2022/05/13
Altruism  Civic Virtue  Communication  Feedback  Organizational Citizenship Behavior  Organizational Justice  
Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau Journal article
SOW HUP CHAN, YIM KING PENNY WAN, OI MEI KUOK. Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau[J]. Journal of Hospitality Marketing & Management, 2015, 24(4), 345-374.
Authors:  SOW HUP CHAN;  YIM KING PENNY WAN;  OI MEI KUOK
Favorite | TC[WOS]:45 TC[Scopus]:52  IF:11.9/11.3 | Submit date：2019/10/21
Burnout  Demographics  Exhaustion  Job Satisfaction  Macau  China  Turnover