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Service attribute prioritization based on the marginal utility of attribute performance
Journal article
Pan, Mengqiang, Li, Nao, Law, Rob, Huang, Xiankai, Wong, Ip Kin Anthony, Zhang, Binru, Li, Leyan. Service attribute prioritization based on the marginal utility of attribute performance[J]. International Journal of Hospitality Management, 2023, 114, 103560.
Authors:
Pan, Mengqiang
;
Li, Nao
;
Law, Rob
;
Huang, Xiankai
;
Wong, Ip Kin Anthony
; et al.
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TC[WOS]:
5
TC[Scopus]:
5
IF:
9.9
/
10.3
|
Submit date：2023/10/10
Aspect-based Sentiment Classification
Asymmetric Relationship
Attribute Prioritization
Customer Satisfaction
Marginal Utility
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