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How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China Journal article
Hong, Zijing, Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. How and when internal marketing orientation affects frontline employees’ positive word of mouth: insights from a hotel in China[J]. European Journal of Marketing, 2024.
Authors:  Hong, Zijing;  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.7/5.5 | Submit date:2024/10/10
Felt Responsibility For Constructive Change  Internal Marketing Orientation  Job Crafting  Positive Word Of Mouth  
Learn or loaf? How employees react to team members’ extra-role customer service behavior. Conference paper
Tan, Alice Jiamin, Loi, Raymond, Chow, Cheris Wing Chi, Tang, Huihui, Fu, Isabel Siu Fong. Learn or loaf? How employees react to team members’ extra-role customer service behavior.[C], 2024.
Authors:  Tan, Alice Jiamin;  Loi, Raymond;  Chow, Cheris Wing Chi;  Tang, Huihui;  Fu, Isabel Siu Fong
Favorite |  | Submit date:2024/08/30
Does a good firm breed good brand builders? The moderating role of person-CSR fit Conference paper
Tan, Alice J. M., Chow, Cheris W. C., Lai, Jennifer Y. M., Loi, Raymond. Does a good firm breed good brand builders? The moderating role of person-CSR fit[C], 2024.
Authors:  Tan, Alice J. M.;  Chow, Cheris W. C.;  Lai, Jennifer Y. M.;  Loi, Raymond
Favorite |  | Submit date:2024/08/14
Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment. Conference paper
Wang, Stephanie Wanxuan, Loi, Raymond, Chow, Cheris Wing Chi. Extending engaging leadership beyond work: The role of hope and positive affect on work-to-family enrichment.[C], 2024.
Authors:  Wang, Stephanie Wanxuan;  Loi, Raymond;  Chow, Cheris Wing Chi
Favorite |  | Submit date:2024/08/30
Employees go green: the roles of perceived CSR and intrinsic motivation Journal article
Tang, Huihui, Loi, Raymond, Lai, Si Weng. Employees go green: the roles of perceived CSR and intrinsic motivation[J]. EVIDENCE-BASED HRM-A GLOBAL FORUM FOR EMPIRICAL SCHOLARSHIP, 2024, 12(2), 407-420.
Authors:  Tang, Huihui;  Loi, Raymond;  Lai, Si Weng
Favorite | TC[WOS]:1 TC[Scopus]:1  IF:1.600/2.200 | Submit date:2024/02/23
China  Corporate Social Responsibility  Intrinsic Motivation  Self-concern  Workplace Pro-environmental Behavior  
When does corporate social responsibility drive customer participation? Conference paper
Li, Junhua, Chow, Cheris Wing Chi, Loi, Raymond, Fong, Lawrence Hoc Nang. When does corporate social responsibility drive customer participation?[C], 2024.
Authors:  Li, Junhua;  Chow, Cheris Wing Chi;  Loi, Raymond;  Fong, Lawrence Hoc Nang
Favorite |  | Submit date:2024/08/30
Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification Journal article
Tang, Huihui, Liu, Yan, Loi, Raymond, Chow, Cheris W.C., Jiang, Ning. Role ambiguity and work alienation during the COVID-19 pandemic: the perspective of occupational disidentification[J]. Journal of Managerial Psychology, 2024, 39(2), 117-130.
Authors:  Tang, Huihui;  Liu, Yan;  Loi, Raymond;  Chow, Cheris W.C.;  Jiang, Ning
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.1/4.5 | Submit date:2024/04/02
China  Occupational Disidentification  Perceived Climate For Prioritizing Covid-19 Infection Prevention  Role Ambiguity  Work Alienation  
Can performing mWork benefit family? The role of active coping and hope Conference paper
Tan, A.J.M., Loi, Raymond, Wang, S.W.X.. Can performing mWork benefit family? The role of active coping and hope[C], 2023.
Authors:  Tan, A.J.M.;  Loi, Raymond;  Wang, S.W.X.
Favorite |  | Submit date:2023/08/29
Mwork  Active Coping  Family Role Performance  Spouse’s Family Satisfaction  Hope  The Transactional Theory Of Stress And Coping  
Not Threats, but Resources: An Investigation of How Leaders React to Employee Constructive Voice Journal article
Xu, Angela J., Loi, Raymond, Cai, Zhenyao. Not Threats, but Resources: An Investigation of How Leaders React to Employee Constructive Voice[J]. British Journal of Management, 2023, 34(1), 37-56.
Authors:  Xu, Angela J.;  Loi, Raymond;  Cai, Zhenyao
Favorite | TC[WOS]:8 TC[Scopus]:6  IF:4.5/6.4 | Submit date:2022/05/13
Member Exchange  Cognitive-style  Charismatic Leadership  Performance  Behavior  Speaking  Antecedents  Lmx  Identification  Consequences  
Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective Journal article
Xu, Angela J., Loi, Raymond, Chow, Cheris W.C.. Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective[J]. Journal of Applied Psychology, 2023, 108(1), 53-71.
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite | TC[WOS]:25 TC[Scopus]:27  IF:9.4/11.2 | Submit date:2022/08/05
Dyadic Complementary Fit  Promotability  Status  Taking Charge  Visibility