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Service attribute prioritization based on the marginal utility of attribute performance Journal article
Pan, Mengqiang, Li, Nao, Law, Rob, Huang, Xiankai, Wong, Ip Kin Anthony, Zhang, Binru, Li, Leyan. Service attribute prioritization based on the marginal utility of attribute performance[J]. International Journal of Hospitality Management, 2023, 114, 103560.
Authors:  Pan, Mengqiang;  Li, Nao;  Law, Rob;  Huang, Xiankai;  Wong, Ip Kin Anthony; et al.
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:9.9/10.3 | Submit date：2023/10/10
Aspect-based Sentiment Classification  Asymmetric Relationship  Attribute Prioritization  Customer Satisfaction  Marginal Utility  Online Reviews  
Automating tourism online reviews: a neural network based aspect-oriented sentiment classification Journal article
Li, Nao, Yang, Xiaoyu, Wong, Ip Kin Anthony, Law, Rob, Xu, Jing Yang, Zhang, Binru. Automating tourism online reviews: a neural network based aspect-oriented sentiment classification[J]. Journal of Hospitality and Tourism Technology, 2023, 14(1), 1-20.
Authors:  Li, Nao;  Yang, Xiaoyu;  Wong, Ip Kin Anthony;  Law, Rob;  Xu, Jing Yang; et al.
Favorite | TC[WOS]:8 TC[Scopus]:9  IF:5.3/6.4 | Submit date：2023/01/30
Aspects  Big Data  Neural Network  Online Reviews  Sentiment Classification