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Leveraging employee online reviews for improving hotel competitiveness in the great resignation Journal article
Xia,Haiyang, Muskat,Birgit, Vu,Huy Quan, Law,Rob, Li,Gang. Leveraging employee online reviews for improving hotel competitiveness in the great resignation[J]. International Journal of Hospitality Management, 2023, 113, 103529.
Authors:  Xia,Haiyang;  Muskat,Birgit;  Vu,Huy Quan;  Law,Rob;  Li,Gang
Favorite | TC[WOS]:6 TC[Scopus]:7  IF:9.9/10.3 | Submit date：2023/08/03
Covid-19  Data Mining  Employee Experience  Great Resignation  Hotel Competitiveness  Online Review  
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas Journal article
Hwang, J, Choe, J. Y. J, Kim, H. M, Kim, J. J. The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas[J]. Journal of Hospitality and Tourism Management, 2021, 48, 561-571.
Authors:  Hwang, J;  Choe, J. Y. J;  Kim, H. M;  Kim, J. J
Adobe PDF | Favorite | TC[WOS]:33 TC[Scopus]:36  IF:7.6/8.3 | Submit date：2021/12/08
Brand Loyalty  Memorable Brand Experience  Perceived Value  Robot Barista  Type Of Employee