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Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE
Journal article
Loi, R., Xu, A. J. , Chow, C. W. C., Chan, W. W. H.. Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE[J]. Journal of Occupational and Organizational Psychology, 2020, 381-404.
Authors:
Loi, R.
;
Xu, A. J.
;
Chow, C. W. C.
;
Chan, W. W. H.
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IF:
4.9
/
6.2
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Submit date：2022/08/21
Work-family enrichment
Customer participation
Job crafting
Organization-based self-esteem (OBSE)
