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The importance of information quality according to the type of employee in the airline industry: Robot versus human
Journal article
Hwang, J, Kim, J. J, Choe, J. Y. J, Kim, H. M. The importance of information quality according to the type of employee in the airline industry: Robot versus human[J]. International Journal of Hospitality Management, 2023, 114, 103537.
Authors:
Hwang, J
;
Kim, J. J
;
Choe, J. Y. J
;
Kim, H. M
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Submit date：2023/08/18
Information Quality
Service Robots
Overall Service Quality
Airline
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