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Differential effects of the valence and volume of online reviews on customer share of visits: The case of US casual dining restaurant brands Journal article
Baek, Jooa, Choe, Yeongbae. Differential effects of the valence and volume of online reviews on customer share of visits: The case of US casual dining restaurant brands[J]. Sustainability (Switzerland), 2020, 12(13).
Authors:  Baek, Jooa;  Choe, Yeongbae
Favorite | TC[WOS]:4 TC[Scopus]:7  IF:3.3/3.6 | Submit date：2021/12/06
Customer Share Of Visit  Hierarchical Linear Modeling  Online Review  Valence  Volume  
The effect of online social reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
Chan, I. C. C., Lam, L. W., Chow, W. C., Fong, L. H. N., Law, R.. The effect of online social reviews on hotel booking intention: The role of reader-reviewer similarity[J]. International Journal of Hospitality Management, 2017, 54-65.
Authors:  Chan, I. C. C.;  Lam, L. W.;  Chow, W. C.;  Fong, L. H. N.;  Law, R.
Favorite |   IF:9.9/10.3 | Submit date：2022/06/08
Review valence  Booking intention  Homophily theory  Demographic and preference similarity  
The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
Irene Cheng Chu Chan, Long W. Lam, Cheris W.C. Chow, Lawrence Hoc Nang Fong, Rob Law. The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity[J]. International Journal of Hospitality Management, 2017, 66, 54-65.
Authors:  Irene Cheng Chu Chan;  Long W. Lam;  Cheris W.C. Chow;  Lawrence Hoc Nang Fong;  Rob Law
Favorite | TC[WOS]:107 TC[Scopus]:119  IF:9.9/10.3 | Submit date：2019/08/01
Review Valence  Booking Intention  Homophily Theory  Demographic And Preference Similarity  
Concerns of Integrated Resort Customers: Content Analysis of Reviews on TripAdvisor Journal article
Yongshi Huang, Lawrence Hoc Nang Fong, Rob Law. Concerns of Integrated Resort Customers: Content Analysis of Reviews on TripAdvisor[J]. Ereview of tourism research, 2016, 7, 1-5.
Authors:  Yongshi Huang;  Lawrence Hoc Nang Fong;  Rob Law
Favorite |  | Submit date：2019/09/30
Integrated Resort  Comment Valence  Casino  Content Analysis  Social Media  Online Review