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Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand Equity Journal article
Ou, Juanjuan, Wong, Ip Kin Anthony, Prentice, Catherine, Liu, Matthew Tingchi. Customer Engagement and its Outcomes: The Cross-Level Effect of Service Environment and Brand Equity[J]. Journal of Hospitality and Tourism Research, 2020, 44(2), 377-402.
Authors:  Ou, Juanjuan;  Wong, Ip Kin Anthony;  Prentice, Catherine;  Liu, Matthew Tingchi
Favorite | TC[WOS]:42 TC[Scopus]:51  IF:4.4/5.0 | Submit date：2021/12/06
Brand Equity  Casino  Customer Engagement  Impulsive Behavior  Loyalty  Service Environment  
Customer engagement and its outcomes: The roles of service environment and brand equity Conference paper
Ou, J., Wong, A. I, Liu, T. C.. Customer engagement and its outcomes: The roles of service environment and brand equity[C], 2018.
Authors:  Ou, J.;  Wong, A. I;  Liu, T. C.
Favorite |  | Submit date：2022/06/07
customer engagement  impulsive behavior  loyalty  service environment  brand equity  
The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework Journal article
Wong, IpKin Anthony, Ji, Mingjie, Liu, Matthew Tingchi. The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework[J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2018, 42(4), 563-586.
Authors:  Wong, IpKin Anthony;  Ji, Mingjie;  Liu, Matthew Tingchi
Favorite | TC[WOS]:30 TC[Scopus]:36  IF:4.4/5.0 | Submit date：2018/10/30
Festival  Service Environment  Authenticity  Program Quality  Perceived Value  Customer Satisfaction  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Wong,Ip Kin Anthony, Ji,Mingjie, Liu,Matthew Tingchi. The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework[J]. Journal of Hospitality and Tourism Research, 2018, 42(4), 563-586.
Authors:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
Favorite | TC[WOS]:30 TC[Scopus]:36 | Submit date：2019/08/15
Authenticity  Customer Satisfaction  Festival  Perceived Value  Program Quality  Service Environment  
The impact of event supportive service environment and authenticity in the quality-value-satisfaction framework Journal article
Wong, I., Ji, M., Liu, T. C.. The impact of event supportive service environment and authenticity in the quality-value-satisfaction framework[J]. Journal of Hospitality and Tourism Research, 2018, 563-586.
Authors:  Wong, I.;  Ji, M.;  Liu, T. C.
Favorite | TC[WOS]:30 TC[Scopus]:36  IF:4.4/5.0 | Submit date：2022/06/07
Festival  Service Environment  Authenticity  Program Quality  Perceived Value  Customer Satisfaction  
Service-oriented architecture and integrated development environment for cloud manufacturing 面向云制造服务架构及集成开发环境 Journal article
YAO Xi-fan 姚锡凡, LIAN Zhao-tong 练肇通, LI Yong-xiang 李永湘, JIN Hong 金鸿, XU Chuan 徐川, TAN Wei 谭伟, ZHANG Jie张洁, LIN Ying林颖. Service-oriented architecture and integrated development environment for cloud manufacturing 面向云制造服务架构及集成开发环境[J]. Computer Integrated Manufacturing Systems 计算机集成制造系统, 2012, 18(10), 2312-2322.
Authors:  YAO Xi-fan 姚锡凡;  LIAN Zhao-tong 练肇通;  LI Yong-xiang 李永湘;  JIN Hong 金鸿;  XU Chuan 徐川; et al.
Favorite | TC[Scopus]:34 | Submit date：2019/11/11
Cloud Manufacturing 云制造  Service-oriented Architecture面向服务架构  Integrated Development Environment集成开发环境  Open Source Software开源软件  Web Services Web服务  
Examining casino service quality in the Asian Las Vegas: An alternative approach Journal article
Wong I.A., Fong V.H.I.. Examining casino service quality in the Asian Las Vegas: An alternative approach[J]. Journal of Hospitality Marketing and Management, 2010, 19(8), 842.
Authors:  Wong I.A.;  Fong V.H.I.
Favorite | TC[WOS]:52 TC[Scopus]:55 | Submit date：2018/10/30
Casino Gaming  Customer Satisfaction  Game Service  Service Delivery  Service Environment