×
验证码:
换一张
Forgotten Password?
Stay signed in
Login With UMPASS
English
|
繁體
Login With UMPASS
Log In
ALL
ORCID
TI
AU
PY
SU
KW
TY
JN
DA
IN
PB
FP
ST
SM
Study Hall
Home
Faculties & Institutes
Scholars
Publications
Subjects
Statistics
News
Search in the results
Faculties & Institutes
Faculty of Busin... [1]
ASIA-PACIFIC ACA... [1]
Authors
FONG KA CHIO [1]
FONG HOC NANG [1]
LAW CHUN HUNG RO... [1]
Document Type
Journal article [1]
Date Issued
2018 [1]
Language
英語English [1]
Source Publication
Asia Pacific Jou... [1]
Indexed By
SSCI [1]
Funding Organization
Funding Project
×
Knowledge Map
UM
Start a Submission
Submissions
Unclaimed
Claimed
Attach Fulltext
Bookmarks
Browse/Search Results:
1-1 of 1
Help
Selected(
0
)
Clear
Items/Page:
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
80
85
90
95
100
Sort:
Select
Title Ascending
Title Descending
Issue Date Ascending
Issue Date Descending
WOS Cited Times Ascending
WOS Cited Times Descending
Submit date Ascending
Submit date Descending
Author Ascending
Author Descending
Journal Impact Factor Ascending
Journal Impact Factor Descending
State-of-the-art social customer relationship management
Journal article
Chan,Irene Cheng Chu, Fong,Davis Ka Chio, Law,Rob, Fong,Lawrence Hoc Nang. State-of-the-art social customer relationship management[J]. Asia Pacific Journal of Tourism Research, 2018, 23(5), 423-436.
Authors:
Chan,Irene Cheng Chu
;
Fong,Davis Ka Chio
;
Law,Rob
;
Fong,Lawrence Hoc Nang
Favorite
|
TC[WOS]:
11
TC[Scopus]:
22
IF:
4.3
/
4.4
|
Submit date：2019/08/01
Crm
Customer Relationship Management
Review
Social Crm
Social Media
State-of-the-art
