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Lights, camera, action! Adding showmanship to the hospitality servicescape and experiencescape to attract customers: a management perspective Journal article
McCartney, Glenn, Liew Kim Yoke, Angel. Lights, camera, action! Adding showmanship to the hospitality servicescape and experiencescape to attract customers: a management perspective[J]. British Food Journal, 2024, 126(7), 2809-2824.
Authors:  McCartney, Glenn;  Liew Kim Yoke, Angel
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:3.4/3.4 | Submit date：2024/07/04
Gastronomic Experiences  Server Showmanship  Server-guest Interaction  Servicescape  The Cotai Strip  Value Cocreation  
Closing the Gap between Hospitality Industry and Academia Research Agendas: An Exploratory Analysis Case Study Journal article
GLENN JAMES MCCARTNEY, Sunny S.H Kwok. Closing the Gap between Hospitality Industry and Academia Research Agendas: An Exploratory Analysis Case Study[J]. Journal of Quality Assurance in Hospitality & Tourism, 2023, 24(2), 192-210.
Authors:  GLENN JAMES MCCARTNEY;  Sunny S.H Kwok
Adobe PDF | Favorite | TC[WOS]:7 TC[Scopus]:7  IF:2.6/2.9 | Submit date：2022/08/31
Academic And Industry Research  Collaboration  The Cotai Strip  Macao  
Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection Journal article
Glenn McCartney. Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection[J]. TOURISM AND HOSPITALITY RESEARCH, 2020, 20(3), 317-330.
Authors:  Glenn McCartney
Favorite | TC[WOS]:12 TC[Scopus]:14  IF:3.0/3.2 | Submit date：2020/07/14
Integrated Resort Servicescape  The Cotai Strip  Mainland Chinese Visitation  Customer Segmentation  Attraction Attributes  Repeat Patronage