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Double blades: does a sharing platform benefit from integration to a popular OTA platform? Journal article
Li,Chunhong, Deng,Lingfei, Law,Rob. Double blades: does a sharing platform benefit from integration to a popular OTA platform?[J]. Journal of Travel and Tourism Marketing, 2023, 40(1), 1-20.
Authors:  Li,Chunhong;  Deng,Lingfei;  Law,Rob
Favorite | TC[WOS]:5 TC[Scopus]:5  IF:8.2/8.5 | Submit date：2023/08/03
Difference-in-differences  Eatwith  Electronic Word Of Mouth Generation  Expectation Disconfirmation Theory  Meal Sharing  Natural Experiment  Online Travel Agency  Platform Integration  Tourism Marketing  Tripadvisor  
Anthropomorphism and OTA chatbot adoption: a mixed methods study Journal article
Cai, Danting, Li, Hengyun, Law, Rob. Anthropomorphism and OTA chatbot adoption: a mixed methods study[J]. Journal of Travel and Tourism Marketing, 2022, 39(2), 228-255.
Authors:  Cai, Danting;  Li, Hengyun;  Law, Rob
Favorite | TC[WOS]:50 TC[Scopus]:58  IF:8.2/8.5 | Submit date：2022/05/17
Chatbot Anthropomorphism  Emotional Message Cues  Mixed Method  Online Travel Agency (Ota)  Perceived Enjoyment  Perceived Intelligence  Perceived Trustworthiness  Social Presence Cues  Tourism Marketing  Usage Intention (Ui)  
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites Journal article
Hao J.-X., Yu Y., Law R., Fong D.K.C.. A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites[J]. Tourism Management, 2015, 48, 231.
Authors:  Hao J.-X.;  Yu Y.;  Law R.;  Fong D.K.C.
Favorite | TC[WOS]:71 TC[Scopus]:85  IF:10.9/11.5 | Submit date：2018/10/30
Customer Satisfaction  Genetic Algorithm  Online Travel Agency  Smart Tourism  Website Evaluation  
A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites Journal article
Hao,Jin Xing, Yu,Yan, Law,Rob, Fong,Davis Ka Chio. A genetic algorithm-based learning approach to understand customer satisfaction with OTA websites[J]. Tourism Management, 2015, 48, 231-241.
Authors:  Hao,Jin Xing;  Yu,Yan;  Law,Rob;  Fong,Davis Ka Chio
Favorite | TC[WOS]:71 TC[Scopus]:85 | Submit date：2019/08/01
Customer Satisfaction  Genetic Algorithm  Online Travel Agency  Smart Tourism  Website Evaluation  
Distribution channel in hospitality and tourism: Revisiting disintermediation from the perspectives of hotels and travel agencies Journal article
Law, Rob, Leung, Rosanna, Lo, Ada, Leung, Daniel, Fong, Lawrence Hoc Nang. Distribution channel in hospitality and tourism: Revisiting disintermediation from the perspectives of hotels and travel agencies[J]. International Journal of Contemporary Hospitality Management, 2015, 27(3), 431-452.
Authors:  Law, Rob;  Leung, Rosanna;  Lo, Ada;  Leung, Daniel;  Fong, Lawrence Hoc Nang
Favorite | TC[WOS]:99 TC[Scopus]:128  IF:9.1/8.9 | Submit date：2021/11/17
Disintermediation  Distribution Channel  Hong Kong  Hotel  Internet  Travel Agency  
Distribution channel in hospitality and tourism Revisiting disintermediation from the perspectives of hotels and travel agencies Journal article
Rob Law, Rosanna Leung, Ada Lo, Daniel Leung, Lawrence Hoc Nang Fong. Distribution channel in hospitality and tourism Revisiting disintermediation from the perspectives of hotels and travel agencies[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2015, 27(3), 431-452.
Authors:  Rob Law;  Rosanna Leung;  Ada Lo;  Daniel Leung;  Lawrence Hoc Nang Fong
Favorite | TC[WOS]:99 TC[Scopus]:128  IF:9.1/8.9 | Submit date：2020/07/16
Hong Kong  Internet  Disintermediation  Distribution Channel  Hotel  Travel Agency