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2014 [1]
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ANZMAC 2014 Proc... [1]
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HOW TO SOLVE INTER-CLIENT CONFLICTS IN SERVICE ENCOUNTERS?
Conference paper
Wang, X., Chow, W. C., Fu, S. F.. HOW TO SOLVE INTER-CLIENT CONFLICTS IN SERVICE ENCOUNTERS?[C], 2014.
Authors:
Wang, X.
;
Chow, W. C.
;
Fu, S. F.
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Submit date：2022/08/21
inter-client
conflicts
service encounters
customer satisfaction
