Residential College | false |
Status | 已發表Published |
Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking | |
Jang, Yisak1; Miao, Li2; Chen, Chih-Chien3 | |
2021-12 | |
Source Publication | JOURNAL OF VACATION MARKETING |
ISSN | 1356-7667 |
Volume | 28Issue:4Pages:439-454 |
Abstract | The “book now, pay later” phenomenon is one form of payment which has flow-on effects such as increasing last-minute cancelations. To encourage prepayment, some hotels have been offering a price discount or free upgrade for choosing the “pay now” option, but little is known about which incentives can generate better outcomes. This study aims to examine what types of payment options are preferable based on the time between booking and check-in (i.e. temporal distance), and to investigate how the payment options and temporal distance jointly influence perceived risks. The findings demonstrate that while people prefer the pay now with monetary incentive option when traveling time is in the near future, they mostly prefer the pay later option when traveling time is distant. In addition, people planning a trip in the distant future perceive significantly higher risks from the pay now with non-monetary and monetary incentive options than from the pay later option. |
Keyword | Book Now Pay Later Incentive Type Stemporal Distan Cerevenue Management |
DOI | 10.1177/13567667211066323 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Business & Economics ; Social Sciences - Other Topics |
WOS Subject | Business ; Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:000736665000001 |
Scopus ID | 2-s2.0-85121903281 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Jang, Yisak |
Affiliation | 1.School of Hospitality and Tourism Management, Oklahoma State University, USA 2.Department of Integrated Resort and Tourism Management, University of Macau, China 3.William F. Harrah College of Hospitality, University of Nevada, USA |
Recommended Citation GB/T 7714 | Jang, Yisak,Miao, Li,Chen, Chih-Chien. Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking[J]. JOURNAL OF VACATION MARKETING, 2021, 28(4), 439-454. |
APA | Jang, Yisak., Miao, Li., & Chen, Chih-Chien (2021). Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking. JOURNAL OF VACATION MARKETING, 28(4), 439-454. |
MLA | Jang, Yisak,et al."Pay Now or Pay Later: The Impact of Time on Payment Preference in Hotel Booking".JOURNAL OF VACATION MARKETING 28.4(2021):439-454. |
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