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The estrangement experience in travel and tourism Journal article
Miao, Li, Im, Jinyoung, Hu, Jingjing, Fung So, Kevin Kam, Huang, Zhuowei (Joy), Fu, Xiaoxiao. The estrangement experience in travel and tourism[J]. Tourism Management, 2025, 108, 105127.
Authors:  Miao, Li;  Im, Jinyoung;  Hu, Jingjing;  Fung So, Kevin Kam;  Huang, Zhuowei (Joy); et al.
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:10.9/11.5 | Submit date：2025/01/22
Alienation  Estrangement  Other-imposed Estrangement  Self-initiated Estrangement  Strangership  Tourist Interactions  Tourist Social Dynamics  
Women executives’ inclusion experience and strategies in the hospitality and tourism industry Journal article
Im, Jinyoung, Eastham, Rebecca, Kim, Haemi, Miao, Li, West, Jiyoun Jay. Women executives’ inclusion experience and strategies in the hospitality and tourism industry[J]. Tourism Management, 2025, 108.
Authors:  Im, Jinyoung;  Eastham, Rebecca;  Kim, Haemi;  Miao, Li;  West, Jiyoun Jay
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:10.9/11.5 | Submit date：2025/01/22
Understanding destination information cocoons and polarization of travel attitude and intention: How can travel experiences mitigate bias? Journal article
Huang, Guo Qiong Ivanka, Wong, Ip Kin Anthony, Zhou Torres, Wanyi Christina, Davari, Dori, Xie, Haoxiang. Understanding destination information cocoons and polarization of travel attitude and intention: How can travel experiences mitigate bias?[J]. Tourism Management, 2025, 107, 105075.
Authors:  Huang, Guo Qiong Ivanka;  Wong, Ip Kin Anthony;  Zhou Torres, Wanyi Christina;  Davari, Dori;  Xie, Haoxiang
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:10.9/11.5 | Submit date：2025/01/22
Destination Information Cocoon  Social Identity  System Justification  Cognitive Dissonance  Trade War  The Elastic Net synThetic Control Method  
When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers? Journal article
Li, Shanshi, Li, Shi Na, Nang Fong, Lawrence Hoc, Li, Yiqi. When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers?[J]. Tourism Management, 2025, 107, 105036.
Authors:  Li, Shanshi;  Li, Shi Na;  Nang Fong, Lawrence Hoc;  Li, Yiqi
Favorite | TC[WOS]:1 TC[Scopus]:0  IF:10.9/11.5 | Submit date：2025/01/22
Intangible Cultural Heritage  Chinese Opera Festival  Cognitive Appraisal Theory  Modernization  Eye Tracking  Electrodermal Activity  
Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type Journal article
Huang, Jingwen (Daisy), Wong, Ip Kin Anthony, Lian, Qi Lilith, Huang, Huiling. Robotic companionship for solo diners: the role of robotic service type, need to belong and restaurant type[J]. International Journal of Contemporary Hospitality Management, 2025, 37(3), 890-917.
Authors:  Huang, Jingwen (Daisy);  Wong, Ip Kin Anthony;  Lian, Qi Lilith;  Huang, Huiling
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.1/8.9 | Submit date：2025/01/13
Need To Belong  Rapport  Restaurant Type  Robotic Service Type  Solo Diners  
Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction Journal article
Sun, Sunny, Ye, Huiyue, Law, Rob. Cognitive–analytical and emotional–social tasks achievement of service robots through human–robot interaction[J]. International Journal of Contemporary Hospitality Management, 2025, 37(1), 180-196.
Authors:  Sun, Sunny;  Ye, Huiyue;  Law, Rob
Favorite | TC[WOS]:3 TC[Scopus]:2  IF:9.1/8.9 | Submit date：2024/10/10
Anthropomorphism  Cognitive–analytical Task  Emotional–social Task  Hotel Service Robot  Human–robot Interaction  
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry Journal article
Wu, Laurie, Fan, Alei, Hou, Yuansi, Wei, Wei. Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry[J]. Journal of Hospitality and Tourism Research, 2025, 49(1), 211-213.
Authors:  Wu, Laurie;  Fan, Alei;  Hou, Yuansi;  Wei, Wei
Favorite | TC[WOS]:1 TC[Scopus]:0  IF:4.4/5.0 | Submit date：2025/01/22
Customizing customer journey in hotels: A focus on human touch Journal article
Lei, Soey Sut Ieng, Wu, Don, Liu, Gus Guanrong, Law, Rob. Customizing customer journey in hotels: A focus on human touch[J]. International Journal of Hospitality Management, 2025, 124.
Authors:  Lei, Soey Sut Ieng;  Wu, Don;  Liu, Gus Guanrong;  Law, Rob
Favorite | TC[WOS]:0 TC[Scopus]:0  IF:9.9/10.3 | Submit date：2025/01/22
Customer Journey  Hospitality  Hotel  Human Touch  Multigroup Analysis  Service Encounter  
Sense of place of tourism destinations in a metaverse paradigm Journal article
Miao, Li, Yang, Fiona X., Hu, Jingjing, Wang, Kanye Ye, Zhang, Qiao. Sense of place of tourism destinations in a metaverse paradigm[J]. Tourism Management, 2024, 105, 104958.
Authors:  Miao, Li;  Yang, Fiona X.;  Hu, Jingjing;  Wang, Kanye Ye;  Zhang, Qiao
Favorite | TC[WOS]:6 TC[Scopus]:7  IF:10.9/11.5 | Submit date：2024/05/16
Metaverse Tourism  Paradigm Shift  Sense Of Place  Synthetic Reality  
Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants Journal article
Jiao, Haoyue, Wong, Ip Kin Anthony, Lin, Zhiwei (CJ). Understanding customer multi-interactions, trust, social support and voluntary performance in smart restaurants[J]. Journal of Hospitality and Tourism Technology, 2024, 15(5), 717-736.
Authors:  Jiao, Haoyue;  Wong, Ip Kin Anthony;  Lin, Zhiwei (CJ)
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:5.3/6.4 | Submit date：2024/08/05
Customer Interaction  Customer Voluntary Performance  Service Robot  Smart Restaurant  Social Exchange Theory