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A Proposed DISE Approach for Tourist Destination Crisis Management
Sun, Sunny1; Zhong, Lina2; Law, Rob3; Zhang, Xiaoya4; Yang, Liyu2; Li, Meiling2
2022-09-03
Source PublicationSustainability
ISSN2071-1050
Volume14Issue:17Pages:11009
Abstract

Novel coronavirus (COVID-19) has had a huge impact on the global tourism industry over the past couple of years. Most previous studies investigated tourism crises after the pandemic period. Hence, to minimize the research gap, the present study investigates the impact of COVID-19 on tourism during the pandemic period. By assessing this impact, this paper proposes a D (big data) I (impact module) S (strategy module) E (evaluation module) model to cope with the crisis in order to bring about feasible implications for tourism practitioners and governments. This paper is to provide real-time destination management adjustments. This model is based on a crisis management framework and governance theory through retrieving big data from China Unicom and major travel information delivery sources. The major finding shows that the detailed time points of pandemic information release in the early stage of crisis. In conclusion, through proposing a DISE model, the present study assesses the impact of the major emergency public health crisis, assists destination managers in adjusting tourism-related policy and reflects the priority of recovering tourism after the crisis for effective tourist destination management.

KeywordBig Data Covid-19 Crisis Management Dise Model Impact Tourism
DOI10.3390/su141711009
URLView the original
Indexed BySCIE ; SSCI
Language英語English
WOS Research AreaScience & Technology - Other Topics ; Environmental Sciences & Ecology
WOS SubjectGreen & Sustainable Science & Technology ; Environmental Sciences ; Environmental Studies
WOS IDWOS:000851883400001
Scopus ID2-s2.0-85137860402
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Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT
Corresponding AuthorZhong, Lina
Affiliation1.College of Asia Pacific Studies, Ritsumeikan Asia Pacific University, Beppu, 1-1 Jumonjibaru, 874-8577, Japan
2.Institute for Big Data Research in Tourism, School of Tourism Sciences, Beijing International Studies University, Beijing, Chaoyang District, 100024, China
3.Asia-Pacific Academy of Economics and Management, Department of Integrated Resort and Tourism Management, Faculty of Business Administration, University of Macau, Taipa, Avenida da Universidade, 999078, Macao
4.School of Tourism Management, Hangzhou Polytechnic, Hangzhou, Xihu District, 311402, China
Recommended Citation
GB/T 7714
Sun, Sunny,Zhong, Lina,Law, Rob,et al. A Proposed DISE Approach for Tourist Destination Crisis Management[J]. Sustainability, 2022, 14(17), 11009.
APA Sun, Sunny., Zhong, Lina., Law, Rob., Zhang, Xiaoya., Yang, Liyu., & Li, Meiling (2022). A Proposed DISE Approach for Tourist Destination Crisis Management. Sustainability, 14(17), 11009.
MLA Sun, Sunny,et al."A Proposed DISE Approach for Tourist Destination Crisis Management".Sustainability 14.17(2022):11009.
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