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How does cuteness become the cue? Investigating the impact of cute destination spokespersons on tourist travel intention
Ben Haobin Ye1; Junliang He1; Lawrence Hoc Nang Fong2; Ziyang Li3; York Qi Yan3
2023-03-01
Source PublicationJournal of Destination Marketing & Management
ABS Journal Level1
ISSN2212-571X
Volume27Pages:100758
Abstract

While cute advertising appeals are prevalent, their effects in tourism are largely under-researched. This study contributes to the tourism literature by examining the effects of the perceived cuteness of destination spokespersons on tourists' travel intentions and revealing the psychological mechanisms and boundary conditions. Study 1 (N = 352) was a questionnaire survey that revealed the main effect of perceived cuteness and the mediating role of destination trust. Study 2 (N = 364) was a 2 × 3 experiment that demonstrated the interaction effect between cuteness type and destination type. Study 3 (N = 187) validated the mediating roles of curiosity and experience expectation for utilitarian destinations. In general, the effects of cute destination spokespersons vary across destinations. Practical implications were offered for tourism destination marketing.

KeywordCuriosity Destination Spokesperson Destination Trust Experience Expectation Perceived Cuteness Travel Intention
DOI10.1016/j.jdmm.2022.100758
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics ; Business & Economics
WOS SubjectHospitality, Leisure, Sport & Tourism ; Management
WOS IDWOS:000922637600001
PublisherELSEVIER, RADARWEG 29, 1043 NX AMSTERDAM, NETHERLANDS
Scopus ID2-s2.0-85145175481
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorYork Qi Yan
Affiliation1.School of Tourism Management, South China Normal University, Guangzhou, 378 Waihuan West Road, 510006, China
2.Department of Integrated Resort and Tourism Management, Faculty of Business Administration, University of Macau, Macau SAR, China
3.School of Tourism and Social Management, Nanjing Xiaozhuang University, Nanjing, 3601 Hongjing Advenue, Jiangning Road, China
Recommended Citation
GB/T 7714
Ben Haobin Ye,Junliang He,Lawrence Hoc Nang Fong,et al. How does cuteness become the cue? Investigating the impact of cute destination spokespersons on tourist travel intention[J]. Journal of Destination Marketing & Management, 2023, 27, 100758.
APA Ben Haobin Ye., Junliang He., Lawrence Hoc Nang Fong., Ziyang Li., & York Qi Yan (2023). How does cuteness become the cue? Investigating the impact of cute destination spokespersons on tourist travel intention. Journal of Destination Marketing & Management, 27, 100758.
MLA Ben Haobin Ye,et al."How does cuteness become the cue? Investigating the impact of cute destination spokespersons on tourist travel intention".Journal of Destination Marketing & Management 27(2023):100758.
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