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Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19
Yang, Fiona X.1; Li, Xiangping2; Cai, Jack Bo1; Xiong, Xiling3; Wong, Ip Kin Anthony1
2024-04
Source PublicationJournal of Travel Research
ABS Journal Level4
ISSN0047-2875
Volume63Issue:4Pages:818-840
Abstract

“A friend in need is a friend indeed” well elucidates international support amid the COVID-19 pandemic. Drawing on a dual-process model of emotional appraisal, this mixed-methods research aims to investigate positive psychological responses to international support. Study 1 is a multilevel investigation of the relationships between perceived support, gratitude evoked, and change in attitude toward the benefactor countries. The moderating role of motivational relevance—the province-level prevalence of COVID-19—is also examined. Study 2 uses text mining to analyze online reviews retrieved from a social media platform. The results substantiate aid-induced gratitude and reciprocity manifested through travel intentions and unravel additional factors of motivational relevance—timing, type of support, political and cultural connotations, and comparative appraisals. Study 3 employs an experimental design to validate the causal relationships and reinforces the dual-appraisal mechanism. Managerial implications are provided for destination marketers and industry practitioners to leverage positive psychology for post-pandemic promotion.

KeywordAppraisal Theory Of Emotion Covid-19 Gratitude International Support Motivational Relevance
DOI10.1177/00472875231175080
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:001084159200001
PublisherSAGE PUBLICATIONS INC, 2455 TELLER RD, THOUSAND OAKS, CA 91320
Scopus ID2-s2.0-85163002142
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorXiong, Xiling
Affiliation1.Faculty of Business Administration,University of Macau,Macao
2.School of Tourism Management,Macao Institute for Tourism Studies,Macao
3.School of Business Administration,Southwestern University of Finance and Economics,Chengdu,China
First Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Yang, Fiona X.,Li, Xiangping,Cai, Jack Bo,et al. Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19[J]. Journal of Travel Research, 2024, 63(4), 818-840.
APA Yang, Fiona X.., Li, Xiangping., Cai, Jack Bo., Xiong, Xiling., & Wong, Ip Kin Anthony (2024). Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19. Journal of Travel Research, 63(4), 818-840.
MLA Yang, Fiona X.,et al."Kindness for Kindness: A Dual Appraisal of International Support in Response to COVID-19".Journal of Travel Research 63.4(2024):818-840.
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