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An Integrated Investigation Into the Impact of Workplace Shocks on Employee Turnover
Yang, Chunjiang1; Chen, Yashuo2; Xinyuan (Roy) Zhao3; Miao, Li4; Leong, Aliana Man Wai3; Cui, Zhenzhen5
2024-03
Source PublicationCornell Hospitality Quarterly
ABS Journal Level2
ISSN1938-9655
Volume65Issue:2Pages:200-216
Abstract

The purpose of this article was to develop and validate a new scale of workplace shocks and extend our understanding of the means by which workplace shocks may influence employee turnover. Drawing from the meaning maintenance model and the sensemaking literature, we embarked on a multiwave field study with 252 frontline hotel employees, introducing an integrated model that elucidates the mechanisms and conditions under which workplace shocks may lead to turnover. Using a novel approach to assess workplace shocks, we found they influence employee turnover through organizational embeddedness and general self-efficacy; however, these effects diminish with high levels of internal control-oriented human resource practices (ICHRPs). The theoretical and managerial implications of this study are discussed.

KeywordScale Development And Validation Workplace Shocks Organizational Embeddedness General Self-efficacy Turnover
DOI10.1177/19389655231214713
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics ; Business & Economics ; Sociology
WOS SubjectHospitality, Leisure, Sport & Tourism ; Management ; Sociology
WOS IDWOS:001121010300001
PublisherSAGE PUBLICATIONS INC, 2455 TELLER RD, THOUSAND OAKS, CA 91320
Scopus ID2-s2.0-85178450893
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Faculty of Business Administration
Corresponding AuthorXinyuan (Roy) Zhao
Affiliation1.Northwest University, Xi’an, Shaanxi, China
2.Sun Yat-Sen University, Guangzhou, China
3.Macau University of Science and Technology, China
4.University of Macau, China
5.Guangzhou Open University, China
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Yang, Chunjiang,Chen, Yashuo,Xinyuan ,et al. An Integrated Investigation Into the Impact of Workplace Shocks on Employee Turnover[J]. Cornell Hospitality Quarterly, 2024, 65(2), 200-216.
APA Yang, Chunjiang., Chen, Yashuo., Xinyuan ., Miao, Li., Leong, Aliana Man Wai., & Cui, Zhenzhen (2024). An Integrated Investigation Into the Impact of Workplace Shocks on Employee Turnover. Cornell Hospitality Quarterly, 65(2), 200-216.
MLA Yang, Chunjiang,et al."An Integrated Investigation Into the Impact of Workplace Shocks on Employee Turnover".Cornell Hospitality Quarterly 65.2(2024):200-216.
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