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Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising
Xue, Nan (Iris)1; Liu, Xing (Stella)2; Wan, Lisa C.1; Hou, Yuansi2
2024-02-01
Source PublicationTourism Management
ABS Journal Level4
ISSN0261-5177
Volume100Pages:104839
Abstract

With the return of global travel in the wake of the COVID-19 pandemic, destination marketers face the major challenge of attracting tourists via advertisements in an environment characterized by fierce competition and comparatively limited budgets after a long hiatus. This research examines the effectiveness of different activity-based destination advertising tactics in crowded environments. Advertisements promoting tourism activities are poised to be particularly effective in the post-COVID-19 landscape, as tourists now prioritize experiential activities after enduring years of restrictions. This research shows that social crowding influences people's reactions to advertisements promoting different activities (relaxing vs. challenging). Specifically, in more (vs. less) crowded places, people are less (more) likely to be attracted by challenging (relaxing) activity-based advertisements because crowding triggers risk aversion. More importantly, promoting challenging (relaxing) activities with a loss (gain) frame triggers positive reactions to advertisements in a crowded environment.

KeywordChallenging Versus Relaxing Activity Crowding Post-covid-19 Marketing Strategy Risk Aversion Tourism Advertising Frame
DOI10.1016/j.tourman.2023.104839
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaEnvironmental Sciences & Ecology ; Social Sciences - Other Topics ; Business & Economics
WOS SubjectEnvironmental Studies ; Hospitality, Leisure, Sport & Tourism ; Management
WOS IDWOS:001097128300001
PublisherELSEVIER SCI LTD, THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, OXON, ENGLAND
Scopus ID2-s2.0-85170659074
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorLiu, Xing (Stella)
Affiliation1.School of Hotel and Tourism Management (SHTM), The Chinese University of Hong Kong (CUHK), Hong Kong
2.Department of Integrated Resort and Tourism Management (DRTM), Faculty of Business Administration, University of Macau, Macau, China
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Xue, Nan ,Liu, Xing ,Wan, Lisa C.,et al. Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising[J]. Tourism Management, 2024, 100, 104839.
APA Xue, Nan ., Liu, Xing ., Wan, Lisa C.., & Hou, Yuansi (2024). Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising. Tourism Management, 100, 104839.
MLA Xue, Nan ,et al."Relaxing or challenging? How social crowding influences the effectiveness of activity-based destination advertising".Tourism Management 100(2024):104839.
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