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Intergroup identity conflict in tourism: The voice of the tourist
Zhang Carol Xiaoyue1; Fong Lawrence2; McCabe Scott1
2023-12
Source PublicationJournal of Travel Research
ABS Journal Level4
ISSN0047-2875
Volume64Issue:2Pages:322-336
Abstract

Over the last decade, political tensions between Hong Kong and mainland China over the territory’s status, culminating with the 2019/20 pro-democracy demonstrations, spilled over into tourism, with rising antagonism among “HongKongers” toward Chinese tourists. Central to these strained relationships are complex identity tensions that position HongKongers as distinct from mainland Chinese, despite being essentially “compatriots.” The sense of belonging to a social group is derived from the interactions that distinguish “us” from “others,” whilst the Chinese have been signified as “others” in this scenario, their perspectives on the issue are poorly understood. This study utilizes social identity theory to unpack these identity positions. Our results uncover changes in Chinese tourists’ reflections on perceived othering they experienced by HongKongers and how identity plays a significant role in redefining relationships between hosts and guests. 

KeywordIntergroup Conflict Identity Conflict Identity Threat Social Identity Resident-tourist Relationship
DOI10.1177/00472875231217898
URLView the original
Indexed BySSCI
Language英語English
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:001133546400001
PublisherSAGE PUBLICATIONS INC, 2455 TELLER RD, THOUSAND OAKS, CA 91320
Scopus ID2-s2.0-85181196552
Fulltext Access
Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorZhang Carol Xiaoyue
Affiliation1.University of Nottingham
2.University of Macau
Recommended Citation
GB/T 7714
Zhang Carol Xiaoyue,Fong Lawrence,McCabe Scott. Intergroup identity conflict in tourism: The voice of the tourist[J]. Journal of Travel Research, 2023, 64(2), 322-336.
APA Zhang Carol Xiaoyue., Fong Lawrence., & McCabe Scott (2023). Intergroup identity conflict in tourism: The voice of the tourist. Journal of Travel Research, 64(2), 322-336.
MLA Zhang Carol Xiaoyue,et al."Intergroup identity conflict in tourism: The voice of the tourist".Journal of Travel Research 64.2(2023):322-336.
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