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Scent-driven Selective Attention on Gambling Outcome: Implications for Responsible Gambling
Lawrence Hoc Nang Fong1; Sunny Zhenzhen Nong1; Anise M. S. WU2; FONG KA CHIO1
2024-08
Source PublicationJournal of Gambling Studies
ISSN1050-5350
Abstract

Many casinos diffuse a pleasant ambient scent into their facilities as a customer experience management practice, but the ethics of this scenting process is questionable. Although the effect of a pleasant scent on cognitive, emotional, and behavioral responses has been well-documented, its effect on attention during gambling has yet to be explored. Grounded in the tenets of the top-down control of attention and cross-modal correspondence between vision and olfaction, we conduct two eye-tracking experiments that involve different electronic casino games including video slots and live Cussec. The findings consistently show that pleasant ambient scent prolongs attention and induces more frequent attention to the win/loss areas on the video screen. The findings add to the implications related to responsible gambling by inspiring the stakeholders to consider the use of ambient scent in the gambling environment. Theoretically, the findings offer insights into scent as the catalyst that directs attention to goal-related information, while scent and goal do not need to be congruent in traits.

KeywordAmbient Scent Responsible Gambling Sensory Marketing Selective Attention Top-down Control
DOI10.1007/s10899-024-10346-y
Indexed BySSCI
Language英語English
WOS Research AreaSubstance Abuse ; Psychology
WOS SubjectSubstance Abuse ; Psychology, Multidisciplinary
WOS IDWOS:001287965300002
PublisherSPRINGER, ONE NEW YORK PLAZA, SUITE 4600 , NEW YORK, NY 10004, UNITED STATES
Scopus ID2-s2.0-85200940062
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Citation statistics
Document TypeJournal article
CollectionFaculty of Business Administration
Faculty of Social Sciences
DEPARTMENT OF PSYCHOLOGY
INSTITUTE OF COLLABORATIVE INNOVATION
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorLawrence Hoc Nang Fong
Affiliation1.Faculty of Business Administration and Center for Cognitive and Brain Sciences, University of Macau, Avenida da Universidade, Taipa, Macao
2.Faculty of Social Sciences and Center for Cognitive and Brain Sciences, University of Macau, Avenida da Universidade, Taipa, Macao
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Lawrence Hoc Nang Fong,Sunny Zhenzhen Nong,Anise M. S. WU,et al. Scent-driven Selective Attention on Gambling Outcome: Implications for Responsible Gambling[J]. Journal of Gambling Studies, 2024.
APA Lawrence Hoc Nang Fong., Sunny Zhenzhen Nong., Anise M. S. WU., & FONG KA CHIO (2024). Scent-driven Selective Attention on Gambling Outcome: Implications for Responsible Gambling. Journal of Gambling Studies.
MLA Lawrence Hoc Nang Fong,et al."Scent-driven Selective Attention on Gambling Outcome: Implications for Responsible Gambling".Journal of Gambling Studies (2024).
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