Residential College | false |
Status | 已發表Published |
The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings | |
Wong, Ip Kin Anthony1; Pan, Haiyan2; Cao, Qingqing3; Lin, Zhiwei4,5; Huang, Jingwen4 | |
2024-09 | |
Source Publication | JOURNAL OF HOSPITALITY & TOURISM RESEARCH |
ABS Journal Level | 2 |
ISSN | 1096-3480 |
Abstract | The popularity of animated characters has led foodservice operators to open restaurants that put cartoons at center stage. This type of establishment is referred to as a “cartoon café.” This qualitative inquiry employed two empirical studies to answer why customers patronize this type of eatery. Building on relational third-place theory (RTPT), it underscores how customer needs can ultimately shape loyalty outcomes through customer experience and place meaning. This research extends RTPT by highlighting the role of experience and co-developed (e.g., cartoon and restaurant) place meanings. It enriches the place meaning literature by acknowledging different interactive processes among personal experience, social interaction, and the physical environment in the hospitality setting. It also furthers the understanding of loyalty behaviors in hospitality services by offering a typology based on specific meanings of a third place. Implications for theory and practice are further discussed in the article. |
Keyword | Cartoon Restaurant Customer Needs Loyalty Place Fantasy Place Meaning |
DOI | 10.1177/10963480241281338 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics |
WOS Subject | Hospitality, Leisure, Sport & Tourism |
WOS ID | WOS:001321242500001 |
Publisher | SAGE PUBLICATIONS INC, 2455 TELLER RD, THOUSAND OAKS, CA 91320 |
Scopus ID | 2-s2.0-85205362603 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | Faculty of Business Administration DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Cao, Qingqing |
Affiliation | 1.Faculty of Business Administration, University of Macau, Taipa, Macao 2.School of Business, Sun Yat-Sen University, Guangzhou, China 3.Lingnan College, Sun Yat-Sen University, Guangzhou, China 4.School of Tourism Management, Sun Yat-Sen University, Zhuhai, China 5.Faculty of International Tourism and Management, City University of Macau, Taipa, Macao |
First Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Wong, Ip Kin Anthony,Pan, Haiyan,Cao, Qingqing,et al. The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings[J]. JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2024. |
APA | Wong, Ip Kin Anthony., Pan, Haiyan., Cao, Qingqing., Lin, Zhiwei., & Huang, Jingwen (2024). The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings. JOURNAL OF HOSPITALITY & TOURISM RESEARCH. |
MLA | Wong, Ip Kin Anthony,et al."The “Door” to Doraemon’s Fantasy World: Understanding the Cartoon Café and Its Place Meanings".JOURNAL OF HOSPITALITY & TOURISM RESEARCH (2024). |
Files in This Item: | There are no files associated with this item. |
Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.
Edit Comment