Residential College | false |
Status | 已發表Published |
How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from chinese consumers | |
Fong,Lawrence Hoc Nang1; Lam,Long Wai1; Law,Rob2 | |
2017-08-01 | |
Source Publication | Tourism Management |
ABS Journal Level | 4 |
ISSN | 0261-5177 |
Volume | 61Pages:331-342 |
Abstract | This study unveils the cognitive mechanism that locus of control (LOC) dimensions (internal control, chance control, and control by powerful others) predict intention to reuse mobile apps for making hotel reservations. The predictions are assumed through the unified theory of acceptance and use of technology (UTAUT) anchors and perceived risk. Drawn from an online survey with 457 Chinese participants, results show direct positive predictions of intention to reuse from UTAUT anchors including performance expectancy, effort expectancy, social influence, and facilitating conditions. Perceived risk also negatively predicts intention. Effort expectancy mediates the links between internal/chance control and intention, whereas perceived risk mediates only the latter link. Facilitating conditions mediate the relationship between control by powerful others and intention. This study contributes to existing research by distinguishing the mechanisms that underpin LOC dimensions and technology re-adoption. Practitioners are recommended to improve booking apps by addressing the concerns of users with different LOC. |
Keyword | Control Hotel Pls-sem Risk Smartphone Technology Acceptance Tourism Utaut |
DOI | 10.1016/j.tourman.2017.03.002 |
URL | View the original |
Indexed By | SSCI |
Language | 英語English |
WOS Research Area | Social Sciences - Other Topics ; Environmental Sciences & Ecology ; Business & Economics |
WOS Subject | Environmental Studies ; Hospitality, Leisure, Sport & Tourism ; Management |
WOS ID | WOS:000401398200035 |
Scopus ID | 2-s2.0-85014397754 |
Fulltext Access | |
Citation statistics | |
Document Type | Journal article |
Collection | DEPARTMENT OF MANAGEMENT AND MARKETING Faculty of Business Administration ASIA-PACIFIC ACADEMY OF ECONOMICS AND MANAGEMENT DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT |
Corresponding Author | Fong,Lawrence Hoc Nang |
Affiliation | 1.Faculty of Business Administration,University of Macau,Avenida da Universidade,,Macao 2.School of Hotel and Tourism Management,The Hong Kong Polytechnic University,,Hong Kong |
First Author Affilication | Faculty of Business Administration |
Corresponding Author Affilication | Faculty of Business Administration |
Recommended Citation GB/T 7714 | Fong,Lawrence Hoc Nang,Lam,Long Wai,Law,Rob. How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from chinese consumers[J]. Tourism Management, 2017, 61, 331-342. |
APA | Fong,Lawrence Hoc Nang., Lam,Long Wai., & Law,Rob (2017). How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from chinese consumers. Tourism Management, 61, 331-342. |
MLA | Fong,Lawrence Hoc Nang,et al."How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from chinese consumers".Tourism Management 61(2017):331-342. |
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