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An integrated model of artificially intelligent (AI) facial recognition technology adoption based on perceived risk theory and extended TPB: a comparative analysis of US and South Korea Journal article
Hwang, J, Kim, J, Joo, K.H, Choe, Ja Young. An integrated model of artificially intelligent (AI) facial recognition technology adoption based on perceived risk theory and extended TPB: a comparative analysis of US and South Korea[J]. Journal of Hospitality Marketing & Management, 2024, 33(8), 1071-1099.
Authors:  Hwang, J;  Kim, J;  Joo, K.H;  Choe, Ja Young
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:11.9/11.3 | Submit date：2024/08/05
Artificial Intelligent-based Facial Recognition Technology  Cultural Differences  Perceived Risk Theory  Restaurant Technology  Theory Of Planned Behavior  
Does ethnic affinity affect consumers’ posting behavior? Evidence from face recognition and difference-in-differences design Journal article
Chunhong Li, Yiqing Yu, Rob Law, Xianwei Liu. Does ethnic affinity affect consumers’ posting behavior? Evidence from face recognition and difference-in-differences design[J]. Journal of Hospitality Marketing and Management, 2023, 32(2), 224-241.
Authors:  Chunhong Li;  Yiqing Yu;  Rob Law;  Xianwei Liu
Favorite | TC[WOS]:2 TC[Scopus]:2  IF:11.9/11.3 | Submit date：2023/08/03
Cultural Background  Ethnic Affinity  Face Recognition  Hospitality Marketing  Online Engagement  Satisfaction  
The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay Journal article
Ben Haobin, Ye, Huiyue, Ye, Peng, Li, Fong, Lawrence Hoc Nang. The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay[J]. Journal of Hospitality Marketing and Management, 2021, 30(5), 592-610.
Authors:  Ben Haobin, Ye;  Huiyue, Ye;  Peng, Li;  Fong, Lawrence Hoc Nang
Favorite | TC[WOS]:27 TC[Scopus]:31  IF:11.9/11.3 | Submit date：2022/05/13
Brand Experience  Length Of Stay  Customer Mindfulness  Hotel Servicescape  
Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels Journal article
Baek, Jooa, Choe, Yeongbae, Ok, Chihyung Michael. Determinants of hotel guests’ service experiences: an examination of differences between lifestyle and traditional hotels[J]. Journal of Hospitality Marketing and Management, 2020, 29(1), 88-105.
Authors:  Baek, Jooa;  Choe, Yeongbae;  Ok, Chihyung Michael
Favorite | TC[WOS]:23 TC[Scopus]:25  IF:11.9/11.3 | Submit date：2021/12/03
Big Data Analytics  Guest Experience  Lifestyle Hotel  Online Review  Uniqueness  
Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis Journal article
Cheung,Francis Yue Lok, Wu,Anise M.S., Ching Chi (Cindia),Lam. Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis[J]. Journal of Hospitality Marketing and Management, 2019, 28(3), 379-396.
Authors:  Cheung,Francis Yue Lok;  Wu,Anise M.S.;  Ching Chi (Cindia),Lam
Favorite | TC[WOS]:44 TC[Scopus]:46  IF:11.9/11.3 | Submit date：2019/06/25
Anxiety  Job Insecurity  Job Satisfaction  Personal Resources  
Moderating effects of social support on job stress and turnover intentions Journal article
Fong,Lawrence Hoc Nang, Chui,Peter Man Wai, Cheong,Iris Sok Cheng, Fong,Davis Ka Chio. Moderating effects of social support on job stress and turnover intentions[J]. Journal of Hospitality Marketing and Management, 2018, 27(7), 795-810.
Authors:  Fong,Lawrence Hoc Nang;  Chui,Peter Man Wai;  Cheong,Iris Sok Cheng;  Fong,Davis Ka Chio
Favorite | TC[WOS]:29 TC[Scopus]:36 | Submit date：2019/08/01
Casino  Gaming  Moderated Mediation  Social Support  Stress  Turnover  
Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews Journal article
Fong, Lawrence Hoc Nang, Lei, Soey Sut Ieng, Law, Rob. Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews[J]. JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2017, 26(1), 67-82.
Authors:  Fong, Lawrence Hoc Nang;  Lei, Soey Sut Ieng;  Law, Rob
Favorite | TC[WOS]:40 TC[Scopus]:44  IF:11.9/11.3 | Submit date：2018/10/30
Gender  Hotel  Online Review  Positive-negative Asymmetry  Review Ratings  Social Media  
Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort Journal article
Chi Ying Ieong, Desmond Lam. Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort[J]. Journal of Hospitality Marketing and Management, 2016, 25(5), 589-612.
Authors:  Chi Ying Ieong;  Desmond Lam
Favorite | TC[WOS]:24 TC[Scopus]:30  IF:11.9/11.3 | Submit date：2019/08/01
Internal Marketing  Integrated Resort  Job Satisfaction  Perceived Job Performance  Internal Marketing  Integrated Resort  Job Satisfaction  Perceived Job Performance  
Relationships Among Burnout, Job satisfaction and turnover of casino employees in macau Journal article
Chan, S. H., Wan, Y.K.P., Kuok, O. M.. Relationships Among Burnout, Job satisfaction and turnover of casino employees in macau[J]. Journal of Hospitality Marketing & Management, 2015, 345-374.
Authors:  Chan, S. H.;  Wan, Y.K.P.;  Kuok, O. M.
Favorite |   IF:11.9/11.3 | Submit date：2022/08/30
burnout  demographics  exhaustion  job satisfaction  
Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau Journal article
SOW HUP CHAN, YIM KING PENNY WAN, OI MEI KUOK. Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau[J]. Journal of Hospitality Marketing & Management, 2015, 24(4), 345-374.
Authors:  SOW HUP CHAN;  YIM KING PENNY WAN;  OI MEI KUOK
Favorite | TC[WOS]:45 TC[Scopus]:52  IF:11.9/11.3 | Submit date：2019/10/21
Burnout  Demographics  Exhaustion  Job Satisfaction  Macau  China  Turnover